VP, Global Process Improvement

Responsibilities

• Establish and maintain enterprise‑wide improvement standards, tools, and governance, including charters, SIPOCs, problem statements, measurement and control standards, to ensure a common language, consistent rigor, and repeatable execution across regions and functions.
• Own enterprise method‑selection and quality discipline, ensuring teams solve the right problems with appropriate approaches and intervening when efforts risk solution‑first thinking, weak sponsorship, poor scoping, insufficient data, or activity without measurable results.
• Lead or directly support high‑priority, enterprise‑critical improvement initiatives, providing structured facilitation, rigorous analysis, and disciplined execution-leveraging data, diagnostics, and process insights in close partnership with Global Process Owners and enterprise leaders.
• Serve as a trusted advisor and executive‑level coach to senior leaders and sponsors, challenging assumptions, stress‑testing problem framing, distinguishing root causes from symptoms, and maintaining methodological integrity under pressure to accelerate or oversimplify.
• Develop, mentor, and coach a scalable network of internal improvement practitioners, intentionally building both technical proficiency and independent problem‑solving judgment to enable sustainable, distributed improvement at scale.
• Design and oversee enterprise capability‑building for continuous improvement, embedding disciplined problem‑solving into day‑to‑day operations and leadership expectations, and elevating structured improvement as a visible management norm rather than a standalone initiative.
• Define, measure, validat

Benefits

Additional Information

You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies , we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. Reporting to the SVP, Enterprise Strategy Execution within the Enterprise Strategy Office, the VP, Global Process Improvement is accountable for building, embedding, and sustaining RGA's enterprise wide process improvement capability. Operating within a complex, globally federated life and health reinsurance environment, this role requires deep methodological rigor and the credibility to serve as a trusted advisor to senior leaders, shaping how the organization identifies, frames, and solves its most important performance challenges, not merely overseeing a toolkit. This role establishes and stewards the enterprise standards, methodologies, governance, and enables infrastructure required to ensure improvement efforts are disciplined, appropriately scoped, data driven, and sustained. As the enterprise steward of improvement methodology, this role defines how RGA identifies the right problems, selects fit for purpose improvement approaches, executes work with rigor, and validates and sustains business outcomes. This includes ownership of the enterprise process improvement framework encompassing Lean, Six Sigma (DMAIC), Rapid Improvement Events, Simplification Sprints, and structured change management. Working in close partnership with Global Process Owners, business and functional leaders, and enterprise enabling teams, this role ensures improvement is applied consistently, pragmatically, and in service of tangible business outcomes. The role elevates the organization's shared language, leadership behaviors, and management routines around process improvement by coaching sponsors, reinforcing rigor, and embedding structured problem solving into how RGA leaders manage and operate. Critically, this role owns the change architecture that makes improvement stick. Applying structured change management frameworks such as ADKAR, this role ensures solution design is matched by organizational readiness, active sponsorship, and measurable adoption. Through disciplined standards, pragmatic enablement, and sustained follow-through, this role ensures continuous improvement is not treated as a program, but as a core enterprise capability and a fundamental expectation for how work is done across RGA.

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