Sales Executive (Account Manager)

Requirements

• Minimum diploma in Business, Sales, Information Technology, or related disciplines.
• Experience in Sales, Business Development, Account Management or related roles for at least 2 years is preferred
• Prior experience in retail technology solutions such as POS systems, retail technology, payment solutions or related software/hardware solutions will be highly advantageous.
• Strong communication, presentation, and interpersonal skills.
• Proficiency in Microsoft PowerPoint and Excel
• Ability to work in a team and manage post-sales enquiry
• Strong attention to detail and organisational skills
• Pleasant, positive and willing to learn
• Outspoken and confidence in speaking to clients via remotely or physically

Additional Information

Roles & Responsibilities Sales & Business Development Identify, develop, and pursue new business opportunities through prospecting, networking, referrals, and cold-calling activities. Conduct product presentations, demonstrations, and sales meetings with clients. Prepare and follow up on quotations, proposals, tenders, and sales-related documentation. Manage the full sales cycle from lead generation to deal closure and project handover. Coordinate closely with project, R&D, and support teams to ensure successful implementation of sold solutions. Ensure all post-sales activities, documentation, and customer requirements are completed prior to handover to the respective teams. Account Management & Customer Relationship Build and maintain strong relationships with customers and key stakeholders. Act as the primary point of contact for customer enquiries and post-sales support coordination. Identify opportunities for upselling, cross-selling, and account expansion. Maintain accurate and up-to-date customer, prospect, and sales opportunity records. Sales Administration & Tender Management Assist in the preparation and submission of tenders. Compile, organise, and maintain tender-related documents and information. Coordinate with internal departments to gather required documents and supporting materials. Ensure tender submissions are completed accurately and within deadlines. Perform administrative and ad-hoc duties as assigned. Product Demonstration & Solution Support Prepare and arrange demonstration hardware and software for customer presentations and proof-of-concept sessions. Develop a good understanding of the Company's solutions, including POS systems, self-ordering kiosks, self-checkout solutions, payment systems, retail management software, and related technologies. Work closely with internal teams to recommend suitable solutions based on customer requirements.

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Company Intel

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