Technology Architect - SNOW - Architect (Bilingual)

About the role

About Infosys : Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Infosys has been recognized as a Top Employer across APAC - contributing to our sixth consecutive year of global certification. As an AI-first organization, we empower our people to work on next-generation technologies, continuously learn, and create impact at scale-supported by a culture rooted in care, inclusion, and excellence. ▶Join Infosys and be part of a culture that's not just promised-it's certified. #TopEmployer2026 #ThriveAtInfosys Location: Tokyo Your Role : Technology Architect- SNOW Brief about the role . This position will primarily be responsible to interface with key stakeholders as part of our Go to Market strategy and provide presentations to client on SNOW features, value add to the client environment, identify the areas to focus and implement. TO closely work with our COE team in India and represent the solutions provided by them. Pre-Sales/L2-Support function needed. Lead SNOW delivery to clients for all types of design, testing and support activities related to implementation and transition; part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Your Key Responsibilities Provide ServiceNow demo. Work on backlog finalizations Product backlog Analysis Briefing the requirement to the development team Testing the final product to ensure it is completely functional and meets requirements. Conduct showcase sessions Conduct trainings to stakeholders (support OCM) Experience designing, deploying, and operating ServiceNow in an enterprise-scale, multi-vendor IT Service Management environment. Demonstrated experience with ServiceNow Core Solution Offering such as (ITSM, ITOM, ITAM, SPM, IRM, CSM, GBS, HRSDITSM, ITAM, ITOM ) Capabilities / Certifications in at least one of the above is desirable: Lead and develop the skills of a team of engineers. Understanding of IT infrastructure operations. Required Qualifications Language proficiency level: JP=Native Level EN= Business Level At least >3 years' experience implementing ServiceNow solutions. At least 5 years of experience in Information Technology . Country citizens and those authorized to work in Country are encouraged to apply. We are unable to sponsor currently. Preferred Qualifications Hold ServiceNow certification. Experience in Service Now implementation in Small and Mid-companies Excellent verbal and written communication skills in both Japanese and English Ability to work in team in diverse/ multiple stakeholder environment. Experience and desire to work in a Global delivery environment. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements. In addition to compensation aligned with your role, you'll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN) Term Life Insurance Referral Bonus Programs Year-End Tax Support Paid annual leave and bereavement Leave and Statutory Holidays Short Working Hours for employees with caregiving responsibilities. Statutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker's Compensation Insurance Health & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician support Employee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & Recognition Workplace Amenities: On-site amenities include complimentary beverages. Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step. Here from our recruiter on their experience working with Infosys as an Employer At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury

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