Senior Analyst, Solutions Enablement

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Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level D Job Title Senior Analyst, Solutions Enablement Department DAE | DevOps | Stephen Liquorish Compensation Range $8,305.08 - $12,952.33 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job. Posting End Date June 29, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date Ongoing This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University. At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Summary The Senior Analyst, Solutions Enablement provides advanced leadership in the delivery, governance, and continuous improvement of business processes and workflows for DAE's enterprise digital solutions. Operating as a product‑family subject matter expert, the role leads release management, business process discovery, cross‑functional governance, business unit onboarding, and enterprise‑level acceptance for all major information systems programs. The Senior Analyst maps business processes to information system capabilities, identifies gaps and risks, develops governance structures, and ensures that digital solutions are delivered in a secure, compliant, and strategically aligned manner. The role leads upgrade cycles, coordinates multi‑unit readiness, and provides structured program updates to business unit leadership. This position requires a high degree of independence, technical judgment, and the ability to integrate business, compliance, and technical perspectives into cohesive delivery strategies. The Senior Analyst plays a critical role in ensuring that DAE's digital ecosystem remains stable, scalable, and aligned with institutional priorities, processes, workflows, and policies. Organizational Status Reports to the Associate Director, Technology Delivery. Works closely with technical architects, UBC IT, Cybersecurity, Privacy, PCI, business units' leadership, and external vendors. Provides functional leadership to cross‑unit project teams, QA resources, and business stakeholders. Work Performed Leads release management for all digital solutions and products, ensuring controlled, well‑documented, and risk‑managed deployments Oversees system upgrade cycles, including impact analysis, business readiness, and operational transition Develops and maintains program delivery roadmaps, aligning business priorities with technical capacity and compliance requirements Leads business unit onboarding for new systems, features, and workflows, ensuring adoption and sustained usage Conducts end‑to‑end business process discovery across DAE for information systems Maps processes to information system capabilities, identifying gaps, inefficiencies, and modernization opportunities Produces detailed process documentation, workflow diagrams, and system interaction maps Designs and implements strategic governance structures for business processes and information systems Facilitates cross‑functional governance committees, ensuring alignment across business units, technical teams, and compliance offices Establishes frameworks for decision‑making, prioritization, change control, and operational accountability Develops and maintains risk registers, issue tracking frameworks, and escalation pathways for technology programs Conducts impact assessments for changes affecting privacy, cybersecurity, PCI, or operational continuity Ensures compliance requirements are embedded into delivery processes and documented appropriately Leads User Acceptance (UA) across business units, including planning, coordination, execution, and sign‑off. Provides structured program updates to business unit leadership, summarizing risks, timelines, impacts, and readiness. Supports change management activities, including communication planning, training coordination, and readiness assessments Coordinates with vendors to clarify requirements, validate release impacts, and ensure alignment with governance frameworks Reviews vendor release notes, identifies risks, and recommends adoption strategies Tracks vendor performance issues and escalates as required Produces high‑quality documentation including release notes, process maps, governance f

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