Senior Group Manager, Everyday Banking Product

About the role

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Product Management Pay Details: $115,600 - $163,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Oversee /lead and provide strategic direction to a large team of product management professionals in developing and implementing the Bank's products, services, programs and projects including features, benefits and characteristics that meet customer needs. Responsible for formulating strategy, policy and overall direction of the identified product or suite of products portfolio. Accountable for building a strong talent pipeline within the team. Key Accountabilities: Customer: Oversee product teams/groups and ensure the simple and efficient delivery of products and services to the customer Provide vision, leadership and strategic guidance in developing and implementing Bank's products, services and programs including features, benefits and characteristics Develop and implement products/policies and procedures in such a way that it enhances the end to end customer experience (including training, enhancement and irritant reduction) while achieving business objectives Develop and manage the product development calendar for the team and oversee the successful and seamless execution of deliverables Build and maintain effective relationships with sales distribution, key internal stakeholders and/or external partners to ensure that customer needs are considered in strategic decisions and in the development of options, solutions and alternatives Lead business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact Liaise with partners (i.e. Marketing, Phone Channel, Retail) to understand industry and customer trends; analyze challenges and identify areas of opportunity through customer research, focus groups, and external secondary research; facilitate ideation sessions and build necessary business cases for NPD, identifying solutions and building stronger plans for growth Manage the product development budget of the team. Determine the optimal allocation of overall budget to ensure objectives can be achieved or exceeded Manage the identification of competitive offerings in the market and their strengths and weaknesses. Determine the methodology to quantify market analysis to assess product performance including product lifecycle, quality, technical support, marketing programs and sales support Oversee the creation of product roadmaps to illustrate the vision for the product. Plan product solutions that meet the needs of targeted customers Partner with marketing and various channels to develop programs to move buyers through the buying process Direct market research projects and recommend methods for growing existing markets and developing opportunities for customer products and services Establish an annual business and expense plan for the product / segment, monitor results to plan Implement and monitor product / segment performance against objectives, recommending enhancements to ensure a consistent customer, brand experience Shareholder: Deliver financial results for the product / product suite via operation of all available 'levers': pricing, margin, volume etc., create and deliver business cases to achieve strategic business results ( acquisition, retention, customer experience, engagement and market share) Work closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale Conduct ongoing industry and competitive analysis to obtain market insights and ensure Acquisition Teams are kept informed of matters to be competitive and win in the market place Execute on the annual business plan to deliver results aligned with business strategies Develop and implement products to drive profitable product growth and increased market share through strategic partnerships with internal/external stakeholders, as well as, industry, and customer insights/foresights expertise Refine product management strategies through detailed analysis of the P&L, ongoing competitive research and review of marketing/risk management tactics Participate and collaborate on initiatives with internal and external service providers (IT, o

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