Assistant Vice President - Business Solutions - Middle Office Onboarding

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We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G's ambition to be the best loved and most successful savings and investments company in the world. Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Job title: Assistant Vice President - Business Solutions - Middle Office Onboarding Function: Asset Management Team: Client Operations - Onboarding Job Location: Mumbai Shift Hours: UK Overall Job Purpose At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Assistant Vice President (AVP) - Business Solutions MO onboarding is an experienced individual contributor within M&G's Business Solutions team, responsible for the delivery of onboarding and transition events and for supporting delivery of higher-complexity OB under the oversight of the Vice President. Operating as a part of wider BS team, the AVP ensures that client and fund onboarding tasks are executed to M&G's standards for control, timeliness and client experience. The role requires good technical knowledge of fund structures, asset classes and IBOR/fund accounting implications, solid project and task management skills, and the ability to coach more junior colleagues and support the VP with process improvements, supplier testing and training activities. The AVP will deliver and coordinate onboarding and transition activities for client mandates and product changes, supporting the VP in managing more complex engagements, supplier oversight and governance responsibilities. The role contributes to maintaining effective controls, high-quality client outcomes and continuous process improvement across the end-to-end investment value chain. Accountabilities/Responsibilities: Primary Responsibilities (including but not limited to) : Deliver the end-to-end execution of all types of onboarding and transition events, and support delivery of higher complexity events where required such as Asset transitions, Liquidations, Account closures, Custody changes, Sleeve launches, Fund Launches, Segregated mandate launches, Fund Mergers etc. Act as an operational point for onboarding issues and ensure resolution for the team/internal stakeholders in absence of a VP Support supplier oversight activities: participate in supplier meetings, contribute to reconciliations, support production of MI and assist in driving remediation actions for assigned items. Contribute to risk and compliance activities by ensuring adherence to onboarding procedures, implementing audit actions for assigned areas and escalating control issues promptly. Identify and propose process improvements and small-scale automation opportunities; support testing and implementation of changes (including UAT support) within the team's remit. Provide coaching and subject-matter guidance to junior Onboarding Specialists; support training sessions and knowledge-sharing workshops organised by the VP or team lead. Support the VP in tracking team performance, training needs, and

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