Salesforce Administrator
External
Priviahealth · RemotePrepare for this interview
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Requirements
- Certifications in Service Cloud and Experience Cloud
- Experience with Account Engagement
- Experience with Apex and Lightning Components
- All your information will be kept confidential according to EEO guidelines.
- Technical Requirements (for remote workers only, not applicable for onsite/in office work):
Benefits
Additional Information
The Salesforce Administrator works collaboratively across internal teams to design, configure, and deploy Salesforce-based solutions that streamline workflows and optimize business operations. As a key member of our agile Salesforce Administration team, you will manage a highly dynamic queue of daily requests, meaning your tasks will vary and offer new challenges every day. In this role, you will partner closely with internal stakeholders and teams to deliver high-quality, scalable solutions. This is an incredible opportunity for an experienced professional to gain hands-on experience with a complex Salesforce org, take on meaningful ownership, and thrive within a fast- paced, high-performing agile environment. Primary Job Duties: ● Advocate for best practices, continuous learning, and adoption of AI. ● Dynamic Queue Management: Manage and execute day-to-day configuration tasks following a Kanban style workflow, adapting quickly to shifting priorities and varying daily requests. ● Modern Environment & DevOps Management: Complete configuration in sandbox environments, test, and seamlessly deploy to pipeline environments and production using Copado, GitLab, and modern DevOps practices. ● Platform Configuration: Build and maintain Salesforce declarative solutions, focused heavily on Salesforce Flows, custom fields, objects, and lightning page layouts. ● Stakeholder & Documentation Management: Document business requirements, technical solutions, and research in Jira, ensuring all documentation is polished, professional, and stakeholder-ready. ● Security & Access Control: Manage Organization-Wide Defaults (OWD), sharing settings, restriction rules, permission sets, and permission set groups. ● Data Strategy & Protection: Perform standard data management tasks (imports, mass updates) using modern ETL tools. Utilize Salesforce Backup and Archive to ensure data integrity and retention compliance. ● System Optimization: Continuously improve the usability, scalability, performance, and overall design of the Salesforce platform. ● Availability: Maintain consistent availability and responsiveness during core business hours to collaborate effectively with the team and stakeholders. ●3+ years of hands-on experience administering and configuring a complex Salesforce environment. ● Certifications: Active Salesforce Certified Platform Administrator credential (formerly Certified Administrator) is required ● DevOps & Tooling: Practical experience with Salesforce DevOps tools (specifically Copado or similar) and code repositories (GitLab). ● Modern Automation: Advanced proficiency with Salesforce Flow ● Experience with Salesforce/3rd-party ETL tools (Data Loader, Workbench, etc.) ● App Integrations: Experience implementing and managing third-party applications and integrations such as Marketing Cloud Account Engagement, DocuSign, and various AppExchange packages.
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