Recruitment Advisor (Vietnamese Speaker)
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Responsibilities
- Assist hiring managers during all stages of the contract labor acquisition process including requisition intake, sourcing, and candidate shortlisting and interview scheduling, offer to onboarding and contractor management
- Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response
- Discuss with Hiring Manager to set/manage expectations, timeframes, feedback, roles, and responsibilities of everyone involved in the requisition fulfillment process
- Coach, manage and oversee the performance of participating staffing suppliers
- Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool
- Monitor performance against contract SLA's, requisition aging, invoicing, time and expense entry, and vendor compliance tracking
- Maintain and update monthly activity and performance reports
- Provide constant interaction with client, staffing vendors and other partners.
- Recruitment agency, in-house, MSP/Contingent Workforce Services, BPO or RPO (or a mix) candidates, are welcome!
- The ability to speak and write in both English & Vietnamese at a native or business level is mandated.
- Experience or good working knowledge in Banking, Financial Services or Insurance-related sectors, is a plus!
- Successful experience managing multiple requisitions and stakeholders, at different stages of the recruitment lifecycle.
- Well-organized and capable of keeping track of end-to-end requisitions with a high degree of follow-through and proof of execution.
- Strong written and verbal presentation skills
- Excellent communication and interpersonal skills
- Functional knowledge of Microsoft Office
- Ability to handle high-pressure environments.
- Ability to act autonomously on a standalone basis, and work collaboratively in a vibrant team.
- Passionate, people-driven, and always striving for astounding stakeholder engagement and relationships.
- A tertiary qualification in business or a related discipline is highly desirable. Bachelor's degree preferred.
- See what it's like to work at AGS by searching #LifeAtAGS on any social network.
Additional Information
The Recruitment Advisor will report to the Program Manager and will be responsible for supporting the day to day operations of a managed workforce recruitment program. We are looking for a recruitment professional with excellent recruitment process knowledge, stakeholder management experience and is comfortable working in a broad role that spans the entire recruitment life cycle. Previous experience in managing third party vendors, on-boarding and compliance would be highly beneficial for this role. There is no direct sourcing required for this role, as you will leverage a team of recruitment agencies (suppliers/vendors), who will source for you!
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