Producer - Human Interface Design
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About the role
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business. General Motors' Human Interface Design organization creates the digital experiences that power our in-vehicle software, mobile apps, and branded web platforms. As a Producer on the Design System Governance team, you will help run the operating models, governance rituals, and delivery processes that enable designers to work at scale across these surfaces. You will partner closely with Foundations, design system owners, and cross-functional teams to ensure that components, tokens, iconography, and guidelines are created, governed, and adopted consistently. You will collaborate frequently with other producers and design leads across vehicle operating system, web, and app teams to align roadmaps, manage dependencies, and ensure system changes land cleanly in product work. In this role, you will learn and apply proven producer practices on well-defined projects with guidance and mentorship from more senior producers.
Responsibilities
- Support scalable workflows and governance models that improve predictability, velocity, and quality of design delivery across web, mobile, and in-vehicle experiences, helping operate and continuously improve the intake and triage model for design system requests.
- Assist in running design system governance for GM's web, mobile, and vehicle operating system design systems-including intake, prioritization, decision forums, and release/readout communications-under guidance from senior producers.
- Partner with design system owners, Foundations, accessibility, and content teams to coordinate component and library releases, track deprecation and migration tasks, and contribute to improving design system documentation and discoverability.
- Help facilitate alignment across design, product, engineering, and brand partners by preparing materials, capturing notes and decisions, following up on actions, and building clear communication artifacts such as status updates, simple roadmaps, briefs, risk logs, and decision logs.
- Coordinate checklists and logistics for quality and release-readiness activities across design, engineering, accessibility, and content, helping ensure that required reviews, sign-offs, and artifacts are completed before release for Foundations- and Governance-owned work.
- Identify and surface risks and blockers you observe in meetings and work boards; help drive resolution by organizing follow-ups, documenting options, clarifying owners, and supporting realistic expectations through basic capacity and resourcing signals.
- Your Skills & Abilities (Required Qualifications)
- Bachelor's degree in design, human-computer interaction, information systems, business, or a related field, or equivalent practical experience.
- 4+ years of experience in digital product design operations, project coordination, production, program management, or a related role supporting software or experience design teams.
- Experience supporting cross-functional teams (for example, design, product management, engineering, and brand) delivering digital experiences across web, mobile, or in-vehicle interfaces.
- Demonstrated ability to organize complex information, maintain tracking systems, and create clear summaries, plans, and status updates for diverse stakeholders.
- Experience facilitating meetings or working sessions, including preparing agendas, documenting outcomes and decisions, and driving follow-up actions to closure.
- Comfort working with modern design and work-tracking tools (for example, collaborative design libraries, digital whiteboarding, and agile work-management tools).
- Strong written and verbal communication skills, with the ability to translate technical and design details into clear, understandable language.
- Ability to work effectively in a hybrid environment and reliably report to a designated GM location on the schedule defined by the business.
- What Will Give You a Competitive Edge (Preferred Qualifications)
- Experience working with or contributing to a design system, governance model, or shared component library that spans multiple products, brands, or platforms.
- Familiarity with accessibility standards and inclusive design practices, and how they influence design and implementation decisions.
- Prior experience in a design operation
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