Advising and Career Operations Director
External
Palmbeachstate · Lake Worth CampusFull-timeRemote2w ago
Data AnalysisLeadershipMentoring
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Benefits
About this roleWhat a day of an Advising and Career Operations Director looks like:Guides, leads, reviews, verifies, observes, and manages the work of people reporting directly to you. Monitors and evaluates the performance of your employees.Provides leadership for career and academic advising while ensuring a shared vision, expectations and goals, and measurable productivity standards to meet the needs of students and improve retention efforts.Develops, maintains, interprets, and executes administrative procedures and practices. This includes developing and maintaining manuals regarding policies, procedures, rules, and standards for the College.Collaborates with enrollment management and academic affairs to implement and optimize the use of existing advising and career structure to support new student orientation, retention and student success.Identifies areas of weakness or need for improvements then builds and implements solutions that align with central processes and strategies while positioning professional advising staff to support student's needs.Ensures operational excellence by tracking, measuring, presenting and reporting on departmental goals and outcomes.Participates in and manage all phases of college-wide strategic projects. Plans and oversees the preparations and dissemination of project communications. Produces related project reports, as needed.Develops short-term and long-range goals, objectives, priorities, and recommendations.Counsels employees on company policies, procedures and practices to ensure a sound employee relation environment. Guides professional development and provides motivation and mentoring to team members.Monitors expenditures in assigned budget, and holds self and staff accountable for financial practices that promote sound fiscal management.Performs other job-related duties as assigned.We'd love to hear from you if you have the following:Education and Experience:Master's degreeSix years of related experience, to include experience in supervisionKnowledge of:Family Educational Rights and Privacy Act (FERPA), state statutes, and rules of higher educationStrategic advising concepts and programsMicrosoft Office Professional or similar applicationsGuided Pathways model, and advising and student retention platformsSkilled in:Thinking strategically, effectively analyzing data, and implementing data-informed decisionsManaging and resolving conflict in a positive mannerCreative thinking and problem solving to explore new technology, processes, and approachesAttention to detail while maintaining effective time and task managementMentoring team members to develop goal setting plans, share knowledge and experiencesAbility to:Establish ownership of areas of responsibility with an aptitude to anticipate and pro-actively execute tasks while identifying areas of enhancement, efficiencies, and solutionsInteract in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the publicEffectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of serviceAccurately manage a budgetLicenses, Registration, Certifications, or Special Requirements:Regular physical attendance requiredValid Florida driver's licensePreferred, but not a must:Experience with Workday StudentExperience with the Council for the Advancement of Standards in Higher Education and implementing best practicesNACADA Core Values for Advising and or Career Readiness CompetenciesWork Environment and Physical Demand:Reach and grasp objectsUse of video display terminalUse of manual dexterity and fine motor skillsCommunicate information orally and in writingReceive and understanVision insurance
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