Workplace Management Lead

Requirements

• You are a strong operational workplace or facilities professional who thrives in growing, multi-site environments and is passionate about providing heartwarming hospitality.
• You likely bring:
• 5+ years' experience in workplace, facilities or operations
• Experience managing multiple locations (ideally across different countries)
• Hands-on workforce or capacity planning exposure
• Experience delivering office moves or reconfigurations
• Vendor management and budget tracking experience
• Experience managing or mentoring a small team
• Personal Attributes
• Highly organised and structured with clear attention to detail
• Comfortable balancing detail with big-picture thinking
• Strong at stakeholder management and cross-functional partnership (People, IT, Finance, Brand)
• Calm under pressure

Benefits

Additional Information

Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission Your mission is to ensure our workplaces operate seamlessly, safely, and efficiently across all global locations, while acting as the central orchestrator across our three core workplace pillars: Real Estate (Finance-owned) Workplace Experience & Design (Brand-owned) Workplace Operations (your ownership) This role is fundamentally about global coordination and execution at scale. You will be responsible for bringing together multiple concurrent projects, priorities, and stakeholders across regions, ensuring all workplace initiatives are aligned, sequenced, and delivered without frictin. Where others define the strategy, you make it real. You connect the moving parts, create clarity from complexity, and ensure that across every House of Teya, the workplace simply works, consistently, reliably, and without drama. Reponsibilities Global Programme Coordination & Delivery Orchestrate multiple workplace initiatives simultaneously across regions, offices, and functions Align deliverables across Real Estate, Brand, IT, and People to ensure seamless execution Manage interdependencies between projects (e.g. office openings, moves, redesigns, and scaling plans) Create clear plans, timelines, and ownership structures across all workplace activity Act as the central point of coordination, pulling all strands together across the three pillars Coordinate closely with Brand on design execution and workplace experience standards Ensure projects are delivered seamlessly across multiple locations and timelines Balance local nuances with global consistency Workforce & Space Planning Translate workforce plans into practical space requirements by office Define and manage desk allocation models (fixed desk, hot desk, team zones) Monitor utilisation and adjust layouts to reduce crowding and inefficiency Partner with Workforce Planning to provide forward-looking capacity planning to support scaling markets In coordination with IT and People Ops, ensure Day 1 readiness. Managing desk allocation and physical workspace setup for all new joiners, including tech and branded merchandise. Office Operations (Global Day-to-Day Management) Oversee day-to-day facilities operations across all global offices Manage maintenance, utilities, security, cleaning and local service providers Own workplace policies and operational guidelines, ensuring full health, safety and statutory compliance Lead vendor management for all operational services, monitoring service levels and resolving issues quickly Own end-to-end delivery of office moves, reconfigurations and space changes in partnership with Brand Own the global workplace operating budget (excluding leases) tracking spend vs forecast and identify efficiencies Team Leadership Lead and develop a small global workplace team Set clear ownership and accountability across locations, building scalable processes and playbooks Create structure and visibility in a growing global footprint Ensure projects are delivered on time and within approved budgets

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