Field Service Engineer
External
Jbtm · BelgiumFull-timeRemote6d ago
DocumentationSAFeUnity
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- As a Field Service Engineer (Controls), you will play a key role in supporting customers across the globe throughout the lifecycle of their equipment.
- Perform troubleshooting, diagnostics, and corrective maintenance on electrical, pneumatic, and PLC-controlled systems.
- Carry out preventive maintenance, equipment rebuilds, upgrades, and optimization activities.
- Support equipment installations, commissioning, and start-up activities at customer sites worldwide.
- Deliver technical training to customers on equipment operation, maintenance, and troubleshooting in English, French, and Dutch.
- Diagnose complex automation and controls issues, identifying root causes and implementing sustainable solutions.
- Follow all JBT Marel and customer health, safety, and food safety requirements, maintaining the highest standards at all times.
- Document all service activities accurately, including reports, findings, recommendations, and improvement opportunities.
- Identify spare parts requirements and recommend upgrades or modifications to improve equipment performance.
- Build and maintain strong customer relationships, acting as a trusted technical advisor.
- Collaborate closely with Technical Support, Engineering, Project Management, and Customer Care teams to ensure successful project execution and service delivery.
- Provide flexible support, including weekend work and occasional emergency response activities when required.
- About You
- You are a customer-focused and technically driven controls engineer who enjoys solving complex problems in a fast-paced international environment. You thrive on travel, enjoy working independently, and are passionate about delivering exceptional service.
- We are looking for someone who has:
- Strong troubleshooting experience with PLC-controlled machinery and industrial automation systems.
- Solid knowledge of electrical and pneumatic systems.
- Excellent analytical and problem-solving skills.
- A proactive and hands-on approach to technical challenges.
- Strong communication and interpersonal skills with the ability to build customer trust.
- The ability to work independently while maintaining close collaboration with global teams.
- Flexibility to travel extensively on a global basis and support customer needs outside standard working hours when required.
- Education, Knowledge & Experience
- Technical qualification in Electrical Engineering, Automation, Mechatronics, Industrial Controls, or a related discipline.
- Minimum 3 years of experience in a Field Service, Controls Engineering, Automation, or similar technical role.
- Experience troubleshooting PLC-based systems and industrial automation equipment.
- Ability to read and interpret electrical schematics, wiring diagrams, pneumatic drawings, and technical documentation.
- Experience working in food processing, manufacturing, packaging, or industrial machinery environments is advantageous.
- Fluent in English and Dutch , both written and spoken. A basic level of French is required too.
- Valid driver's license and passport with the ability to travel internationally.
Benefits
A challenging and rewarding global role with extensive international exposure.Opportunities to work with advanced food processing and automation technologies.Ongoing technical and professional development opportunities.A collaborative and supportive international team environment.Competitive salary and benefits package.Company vehicle, laptop, mobile phone, and travel-related expenses.Career growth opportunities within a global industry leader.Commitment to SafetyAt JBT Marel, safety is our highest priority. As a member of our team, you are expected to actively contribute to our safety culture, follow all company policies and procedures, and help ensure a safe working environment for colleagues, customers, and partners.JBT Marel Vision & ValuesIn partnership with our customers, we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably.Our core values are:Unity | Innovation | ExcellenceInterested?If you are passionate about automation, controls, and international customer support, and you are looking to join a global technology leader, we would love toHealth insuranceVision insurancePaid time offFlexible schedule
Additional Information
Are you ready to take your controls expertise around the world? At JBT Marel, what we do matters. We are a global leader in food processing technology, delivering innovative solutions that help customers improve efficiency, quality, and sustainability. To support our growing global customer base, we are looking for a highly skilled Field Service Engineer (Controls) to join our team in Sint-Niklaas, Belgium. In this role, you will travel internationally to install, maintain, troubleshoot, and optimize advanced automated food processing systems. You will serve as a trusted technical expert, combining strong controls knowledge with excellent customer service skills to ensure our equipment operates at peak performance.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at jbtm? Share your experience