Project Manager, Strategy, System & Quality Improvement, Temporary Full-Time (1.0) (until March 2028)

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Compensation Pay Range: $52.93-$62.27 Job Description: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub. To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received. Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land. CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers - all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that's provided where, when, and how it is needed. CHEO's Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children's health concerns. CHEO has been named Canada's best health-care employer by Forbes in 2024 , 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada's Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario. POSITION SUMMARY The Project Manager position plays a pivotal role in the d elivery of the Access Modernization and Patient Scheduling (AMP) Project, a strategic initiative focused on creating a more digitally enabled scheduling experience for patients and families booking services at CHEO. This is a two (2) year contract role that will report in a matrixed structure to the Manager, Corporate Project Management and Performance an d the Project Lead for the AMP Project. The successful candidate will bring strong project management, business analysis, and leadership skills to drive implementation of this complex, cross-functional modernization initiative. The ideal candidate will have demonstrated experience leading complex projects, excellent communication skills (both verbal and written), strong presentation and stakeholder engagement abilities, and proven success delivering cross-functional initiatives involving digital workflows, technology, and operational change. Experience working in multidisciplinary healthcare settings and supporting transformation initiatives that improve access, patient flow, or scheduling processes is considered an asset. MAIN RESPONSIBILITIES Lead the planning, execution, monitoring, and implementation of a major cross-corporate transformation initiative, ensuring alignment of scope, timelines, resources, dependencies, and deliverables to achieve intended outcomes. Establish and maintain effective governance structures, prepare materials for project and executive forums, and present issues, options, recommendations, and decisions clearly to support timely and informed leadership action. Identify , assess, and proactively manage project risks, issues, interdependencies, and changes in scope, ensuring impacts are understood, mitigation strategies are implemented, and escalation occurs as needed. Bring together leaders, teams, and subject matter experts from across the organization to align priorities, clarify roles, coordinate workstreams, and support integrated delivery across multiple departments and operational areas. Build strong, credible relationships with clinical, operational, digital, and administrative partners to foster trust, manage expectations, and maintain momentum throughout the project lifecycle. Support organizational readiness by coordinating change impacts, implementation planning, communication activities, and stakeholder adoption strategies to enable successful transition to new processes, workflows, or systems. Build and maintain effective working relationships with external providers, consultants, and implementation partners to support coordinated delivery, address issues proactively, and ensure alignment with project goals, timelines, and expectations. Prepare project plans, charters, briefing notes, status reports, presentations, meeting materials, and other documenta

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