Technical Team Lead - AWS

Requirements

• 10+ years of overall IT industry experience, including 8+ years of hands-on experience in Cloud, DevOps, Automation, and Platform Engineering.
• Demonstrated ability to lead technical discussions and whiteboarding sessions with customers to solve complex business and technology challenges.
• Strong consulting mindset with proven business acumen and customer-facing leadership experience.
• Expert-level knowledge of AWS and/or Microsoft Azure cloud platforms, including architecture, operations, governance, security, and cost optimization.
• Hands-on experience designing and implementing core cloud services, including Compute, Storage, Networking, Databases, Identity & Access Management, Containers, and Security solutions.
• Deep experience leading transformational initiatives such as Cloud Migration, Cloud Transformation, Platform Engineering, DevOps, DevSecOps, and Application Modernization.
• Extensive experience with Infrastructure as Code (IaC) and automation tools including Terraform, Ansible, CloudFormation, ARM Templates, or equivalent technologies.
• Strong experience with CI/CD platforms and deployment automation tools such as GitHub, GitHub Actions, Jenkins, Harness, Azure DevOps, or similar technologies.
• Expert understanding of Git workflows, source control management, and branching strategies.
• Strong expertise in Kubernetes, containers, microservices, and cloud-native application architectures.
• Comprehensive understanding of Software Development Lifecycle (SDLC), Agile methodologies, DevSecOps practices, and continuous delivery frameworks.
• Excellent communication, presentation, stakeholder management, and interpersonal skills.
• Proven ability to resolve critical incidents in large-scale environments (include SLA metrics).
• Familiar with ITIL-style problem management and blameless post-mortems.
• Lead triage, diagnosis, and resolution of critical (P1/P2) incidents across the AWS ecosystem.

Additional Information

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The Technical Team Lead - Managed Services (Public Cloud) serves as a strategic technical leader, trusted advisor, and subject matter expert across Public Cloud technologies, Platform Engineering, DevOps, Automation, and Cloud Operations. This role is responsible for leading the design, implementation, support, and continuous improvement of enterprise-grade cloud solutions while driving operational excellence and ensuring exceptional customer outcomes. As a Team Lead, the individual provides both technical and people leadership, overseeing a team of cloud engineers responsible for delivering managed services across multi-cloud environments. The role requires balancing hands-on technical expertise with team management, stakeholder engagement, service delivery governance, and strategic planning. The Technical Team Lead acts as the primary escalation point for complex technical issues, ensuring rapid resolution of critical incidents while maintaining service availability, reliability, security, and performance. Collaborate closely with customers, executive stakeholders, architects, engineering teams, project managers, and business leaders to align technology initiatives with organizational objectives. They will drive the adoption of cloud-native architectures, Infrastructure as Code (IaC), automation frameworks, DevOps and DevSecOps practices, FinOps principles, and operational best practices to improve efficiency, scalability, and business value. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. India Employment Benefits include: Comprehensive health insurance coverage for employees, with options to extend coverage to dependents Paid time off and company holidays, along with additional leave benefits as per policy Flexible work arrangements, supporting work-life balance Learning and development opportunities to support continuous growth and upskilling Employee wellness initiatives and programs focused on physical and mental well-being Retirement and statutory benefits in line with India regulations Inclusive and people-first culture, with a strong focus on collaboration and ownership

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