General Liability Litigation Team Leader - Western

Responsibilities

• Leading 7- 8 General Liability Litigation Claim Handlers with corresponding claim inventories
• Effectively training, coaching and developing staff to enable optimal job performance and the achievement of individual and professional goals
• Managing and directing claim investigation, liability determinations, disposition and settlement, in compliance with corporate claim settlement policies and procedures
• Managing and implementing change including explaining drivers and business goals
• Evaluating and managing staff performance
• A technical resource for 7-8 General Liability Litigation Claim Handlers
• Understand and effectively analyze General Liability and or personal lines coverage forms
• Experience in leading and managing all levels of staff relative to experience, tenure and professional development
• Extensive knowledge of customer service drivers and the ability to resolve customer issues, needs and concerns independently
• Experience with human resource policies and procedures and administration of the same
• Strong communication skills, both verbal and written regardless of audience demographic
• Ability to partner with internal and external customers inclusive of Agents, Brokers, Sales and Product

Requirements

• Prior high exposure general liability claims, and litigation experience strongly preferred.
• Knowledge of contracts and contractual indemnification
• More than a basic understanding of coverage and risk transfer heading toward the development of a strong coverage acumen
• College degree preferred
• Prior management experience strongly preferred
• Consistent high level of performance and achievement over career span
• CPCU, AIC, SCLA or other professional designation, or working toward such designation preferred
• Additional Information :
• The GL Litigation Team Leader reports to the Western General Liability & Auto Litigation Claim Center.

Benefits

Additional Information

Team Leader Claims - CH08AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The GL Team Leader is responsible for managing a tenured staff resolving GL coverage, risk transfer, liability and damages in compliance with corporate claim settlement policies and procedures.

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