Customer Service Representative

About the role

This role is ideal if you're looking to step away from dental practice life but still want to use your dental knowledge and customer-focused skills. As part of our Customer Care team, you'll be the trusted point of contact for our dental customers, building strong relationships over the phone and delivering a standout service experience. You'll manage inbound enquiries and make outbound calls, supporting customers with: Product enquiries and recommendations Orders, returns and quotes Promotions, new products and relevant activities You'll also contribute to sales opportunities through confident, value-based conversations and accurate administration. About You You're customer-centric, organised and enjoy being on the phone. You take ownership of your work, pay close attention to detail, and bring a positive, can-do attitude every day. You'll bring: A passion for delivering exceptional customer service Experience in a dental environment (highly regarded, but training provided) Confident phone manner with the ability to upsell Strong attention to detail and accuracy Solid computer skills (Microsoft Office essential) Clear verbal and written communication Reliability, enthusiasm and a team-first mindset Why Join Us? Friendly, supportive "family" culture A fun, collaborative team environment Free onsite parking and easy public transport access Discounts on dental products If you're proactive, customer-focused and ready to make a meaningful impact, we'd love to hear from you. Apply today and send through your CV.

Additional Information

Join a well-respected dental supplies business where customer care truly matters. This is a great opportunity for a motivated self-starter who enjoys helping others and wants to be part of a friendly, passionate team that genuinely enjoys coming to work. What you do here matters - you'll be supporting dental professionals who, in turn, care for their patients every day.

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