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Manufacturing Software Product Engineer

External
Agilent logoAgilent · Malaysia
Full-timeOn-site2w ago
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Responsibilities

  • Manage and deliver software licenses using company systems (SubscribeNet and FNO).
  • Fix issues reported by customers or internal teams.
  • Set up, test, and release software to production.
  • Create and maintain software licenses and related configurations.
  • Support customers with license updates, upgrades, and exchanges.
  • Work closely with product managers, support teams, and partners.
  • Provide advice on licensing and subscription models, especially for Lab Informatics products.
  • Support supply chain activities, including updates to licensing tools (ACG).
  • Track issues and prepare simple monthly reports.
  • Support new product launches to ensure they are ready for manufacturing and delivery.
  • Help manage products throughout their lifecycle (from development to ongoing support).
  • Collaborate with teams like procurement, manufacturing, supply chain, and field service to improve processes.

Requirements

  • Bachelor's Degree in Engineering, Computer Science, Information Technology, Supply Chain or related fields.
  • At least 4-6 years of relevant work experience.
  • Basic understanding of software licensing and delivery systems.
  • Ability to work independently, learn quickly, and produce accurate, timely deliverables.
  • Problem-solving and troubleshooting skills.
  • Good communication and teamwork.
  • Ability to manage multiple tasks.
  • Attention to detail and organization.
  • Additional Details
  • This job has a full time weekly schedule.
  • Travel Required:
  • Occasional
  • Shift:
  • Day
  • Duration:
  • No End Date
  • Job Function:
  • Manufacturing

Additional Information

Job Description Job Summary This role is responsible for managing software licenses, supporting product releases, and helping customers and internal teams with software-related needs. The job works closely with different teams to ensure smooth product delivery and a good customer experience.


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