Customer Service Representative (Newport,NH)
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Responsibilities
- Provide exceptional customer service to our customers through inbound and outbound calls.
- Track and monitor our fleet of trucks as they deliver our products.
- Must exercise discretion, this position requires the handling of confidential information.
- Maintain accuracy and professionalism while working in a fast-paced environment.
- Early mornings or late nights may be required depending on scheduling, with expected overtime in the busy season (April-Dec) including some Saturday work.
- Collaborate with the operations team to schedule and dispatch trucks to deliver mix across New Hampshire and Vermont.
- 90% customer facing, while the other 10% requires internal teamwork, coordinating with the Dispatch Manager and QC team, and resolving occasional AR questions.
Benefits
Additional Information
Job ID: 525554 Carroll Concrete one of New England's leading concrete suppliers, is part of CRH. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America. Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services. Are you searching for a company that will value your experience and appreciate your hard work? Then jump start your career and join the Carroll Concrete team today! Customer Service Representative (Carroll Concrete- Newport, NH) What you can expect : Salary: $22.50 per hour. and up based on experience. Annual increase potential. Paid Time Off. $1,000 Referral Bonuses - unlimited!
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