Staff Systems Engineer - Compute Support

About the role

Note: This position follows a hybrid work model, requiring 2 days per week on-site at our corporate office Chicago, IL or New York, NY Title: Staff systems engineer - Compute support Job Summary As a Staff Systems Engineer within the Reliability, Engineering & Operations (REO) team, you will serve as a technical linchpin for CME Group's mission-critical markets infrastructure. This role is designed for an experienced engineer who thrives at the intersection of high-scale distributed systems and cloud evolution. Operating on a Tuesday through Saturday schedule, you will provide critical support and continuity for our platforms, ensuring reliability and observability during critical market windows. !!Work hours: Tuesday to Saturday, 2pm to 11pm CST!! What You'll Get A supportive environment fostering career progression, continuous learning, and an inclusive culture. Broad exposure to CME's diverse products, asset classes, and cross-functional teams. A competitive salary and comprehensive benefits package. Explore our full range of benefits .

Responsibilities

• Architect Resilience: Own and resolve escalated incidents within our distributed computing architecture, performing root cause analysis across client server, hardware platforms and resources: CPU, memory, virtualization, clustering and Cloud computing
• Drive Cloud Evolution: Support the migration of markets applications & infrastructure to Google Cloud Platform (GCP)
• Engineer Observability: Partner with stakeholders to enhance alerting and observability to drive faster detection and data-driven decisions.
• Innovate through Automation: Eradicate manual toil by developing automated solutions that enhance system scalability and reliability across the enterprise.
• Lead and Mentor: Serve as a technical leader within the team, managing high-level discussions on architectural approaches and fostering the growth of junior engineers through intentional mentorship.
• Optimize Performance: Collaborate with SRE and Product teams to fine-tune system efficiency, ensuring our infrastructure meets the demands of global markets.

Requirements

• Operational Excellence: A strong background in incident response and SRE principles, with a demonstrated ability to take accountability for complex problems and change management.
• 10+ years experience with administering and troubleshooting the Linux Operating System.
• Deep Technical Expertise: Proven experience managing complex distributed systems, including client-server architecture, clustering, and hardware resource optimization (CPU & Memory).
• Automation Mindset: Proficiency in automating repetitive tasks to improve reliability; familiarity with Infrastructure as Code (IaC) and modern monitoring tools is highly valued.
• Leadership & Collaboration: Exceptional communication skills with the ability to lead technical presentations and influence cross-functional stakeholders.
• Cloud Proficiency: Proficiency with Google Cloud Platform (GCP) and a solid understanding of cloud-native architecture and virtualization.
• Mentorship: A passion for developing talent and sharing knowledge within a collaborative engineering culture.
• Required skills
• Deep knowledge of scripting languages such as Bash, PowerShell or Python
• Cloud experience, Google Cloud preferred
• Experience with administering and troubleshooting the Linux and Windows Operating Systems.
• Ability to present complex, technical ideas in a clear and concise manner to non-technical audiences.
• Detailed understanding of building systems to monitor and provide detailed observability into our infrastructure environment.
• #LI-DS2
• CME Group: Where Futures are Made

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