Guest Service Agent

About the role

Assists, greets, and welcomes guests by responding to their inquiries and needs, and provides services aligned with hotel standards. Helps check in and check out guests with efficiency and accuracy of data and billing Ensures presence on the reception desk, and coordinates with different departments depending on guests' needs. Graduate of a degree in Hospitality Management or any related field is an asset. Minimum of one (1) year of relevant experience in guest services is an advantage. Excellent verbal and written communication skills, service-oriented, and a keen sense of detail. Proficiency in relevant software such as Microsoft applications and Opera property management software.

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Company Intel

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