5 Months Logistics Customer Service - East - Up to $4000 #NKA

About the role

Location: Loyang Lane Duration: Till end Dec 2026 Working Hours: Mon - Fri, 8 - 5 Salary: Up to $4000 Job Responsibilities: Reviews customer purchase orders to assess requirements. Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in ERP and portal management. Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame. Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input. Performs research in ERP to potentially resolve order issues. Reviews and actions open orders that are pending resolution. For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders. Monitors / Expedites orders with high complexity and urgency. Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, Return Material Authorization process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection. Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc. Performs other duties and responsibilities as assigned or required. Job Requirements: Minimum Diploma in Business with 2-4 years of related work experience Experience in Program Management and/or Customer Support Experience in a warehouse environment Ally (Kubota Ayako) CEI Reg. No. R26161457 EA Lic: 99C4599 Recruit Express Pte Ltd

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