Family Services Manager

Requirements

• Bachelor's degree in social work, counseling or, related field or 5 years equivalent experience.
• 2+ year's experience in program management and administration, staff supervision, and operations oversight in a community-based social services agency serving children and families.
• Strong child development and family systems knowledge.
• Experience facilitating support groups and developing educational workshops for adults.
• Communication: Excellent verbal, written, and public speaking skills to lead training, engage with stakeholders, and communicate effectively with staff and the community.
• Experience serving families experiencing homelessness, involved with child welfare, navigating serious medical, developmental or behavioral challenges.
• Knowledge of principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.
• Experience with the principles and practices of leadership techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
• Principles and practices of program management including planning, development, implementation, and evaluation.

Additional Information

About Glide GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society's most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE's mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization. Position Summary: The Family Services Manager (internally known as Family Resource Center Manager) supports the development and implementation of FRC's core programming through detailed coordination, supervision of staff, program management and development, and contract compliance. This role is collaborative and detail-oriented, with a focus on building strong program infrastructure to ensure the smooth delivery of services. The FRC Manager contributes to effective operations, data integrity, program planning, administration, and stakeholder engagement-playing a vital role in program execution. The Family Resource Manager ensures, maintains and fulfills the contract requirements and goals of the Department of Education (DEC) Family Resource Center (FRC) contracts. This person will provide leadership and direction for GLIDE's families and staff in the following areas: 1) Develop and implement family programming to increase and maintain full levels of family participation, 2) Oversee outreach and programming GLIDE services, 4) Work to enhance agency integration through programmatic collaboration by providing a wide range of services for families, and 4) Ensure that family programming is culturally appropriate. The FRC Manager must be willing and able to periodically work non-traditional hours (early evenings, holidays and weekends). Work Environment GLIDE's buildings are located in the Tenderloin neighborhood. GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

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Company Intel

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