Campaign Program Manager
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About the role
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive - in our offices or yours. Job Summary The Campaign Program Manager supports the execution of integrated marketing campaigns by translating campaign plans into structured workflows, coordinating deliverables across internal teams and external partners, and helping ensure campaigns launch accurately and on time. This role is responsible for maintaining project visibility, supporting asset and execution readiness, managing documentation, and providing reporting support that enables Senior Campaign Managers to execute programs with consistency and speed. Role Description Campaign Operations & Workflow Management: Support the execution of integrated marketing campaigns by translating campaign plans into structured workflows, timelines, and assigned tasks. Manage campaign projects in project management tools, including task creation, dependencies, status updates, and follow-up. Maintain accurate campaign documentation and ensure naming conventions, workflow structure, and execution records are consistent across programs. Cross-Functional Coordination: Coordinate with cross-functional teams, including creative, digital, operations, and partner marketing, to ensure campaign work is routed appropriately and progresses on schedule. Proactively identify gaps in workflows, unclear ownership, or stalled deliverables, and partner with stakeholders to resolve issues or escalate when needed. Execution Support & Launch Readiness: Support the setup and build of campaign components, including emails, landing pages, forms, and related assets, using established templates and tools. Prepare briefs, assets, links, and execution inputs for internal and external teams, ensuring required campaign components are complete and aligned prior to launch. Support administrative workflows related to campaign execution, including documentation, legal review submissions, purchase order coordination, and partner-related requirements. Reporting & Performance Visibility: Pull campaign performance data and generate structured reports to support visibility into campaign execution, progress, and outcomes. Provide reporting support to Senior Campaign Managers and help ensure campaign data is accurate, timely, and aligned across relevant systems. Skill Level Requirements Demonstrates the ability to manage multiple campaign tasks and deadlines with strong organization and follow-through. Applies working knowledge of project management practices to maintain workflows, task ownership, and status tracking. Shows execution readiness across campaign components such as emails, landing pages, forms, asset coordination, and reporting support. Uses sound judgment to identify execution gaps, escalate issues, and maintain progress across cross-functional teams. Demonstrates adaptability by adjusting to changing priorities and campaign requirements while maintaining accuracy and organization. Maintains a high level of attention to detail across campaign setup, task management, and documentation. Collaborates effectively with cross-functional teams to support campaign execution and coordination. Communicates clearly with stakeholders regarding task status, timelines, and deliverables. Demonstrates strong organization by managing multiple campaigns, tasks, and deadlines simultaneously. Applies problem-solving skills to identify workflow gaps and take appropriate action. Demonstrates a customer-centric mindset with a focus on delivering consistent, high-quality campaign execution aligned to customer and partner needs. Follows established workflows, templates, and systems to support consistency and scalability. Other Requirements Completed Bachelor's degree in marketing, business, or a related field, or equivalent practical experience. 2-5 years of experience in marketing, campaign execution, project management, or a related role. Ability to work in a fast-paced environment with changing priorities and multiple concurrent campaigns. Ability to collaborate effectively with internal stakeholders across marketing, operations, creative, digital, and partner teams. Commitment to maintaining accurate documentation, following established processes, and supporting consistent execution standards. Experience supporting campaig
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