Executives with Accounting Experience

Responsibilities

• Customer Enquiries & Service Management
• Manage high-volume inbound enquiries via ticketing systems (e.g., Zendesk/Freshdesk)
• Provide accurate, professional, and timely responses (SLA-driven)
• Escalate complex cases to relevant stakeholders within defined timelines
• Maintain proper documentation and logs of escalations
• Accounts Receivable Operations
• Process billing, receipting, and refunds accurately and on time
• Maintain up-to-date financial records in systems
• Perform account reconciliation and resolve discrepancies
• Handle debtor management and recovery (calls, emails, dunning)
• Grant Reconciliation Support
• Reconcile funding against internal records
• Track disbursements and payment statuses
• Ensure accurate system updates
• Administrative & Operational Support
• Data entry, filing, and documentation
• Support system migration validation and UAT
• Assist in daily operations and pre-course checks
• Handle ad hoc tasks as assigned
• KPIs
• Enquiries resolved within 3 working days
• Billing/receipts/refunds processed within 5 working days
• Grant reconciliation within 3 working days
• Consistent and timely debt recovery follow-ups
• Master Data Management
• Maintain and update SAP S/4HANA master data
• Resolve system issues with IT/Transformation teams
• Ensure data accuracy and integrity
• Grant Accounting
• Monitor grant utilisation and post accounting entries
• Ensure timely and proper closure of grants
• Maintain compliance with financial policies
• Grant Compliance Administration
• Prepare and submit grant claims within deadlines
• Liaise with auditors and funding agencies
• Ensure documentation meets audit and compliance standards
• Support audit verification processes
• Administrative Support
• Maintain records and documentation
• Support reporting and coordination
• Handle ad hoc duties
• KPIs
• Master data updates within 3 working days
• Grant claims submitted on time
• Grant closures within stipulated claim windows
• Accurate and timely financial reporting

Requirements

• Diploma or higher qualification
• 2+ years in customer service, operations, or finance (fresh graduates welcome)
• Experience in AR / billing / collections preferred
• Ability to manage 70-80 tickets daily
• Strong Excel skills and attention to detail
• Exposure to ERP systems (SAP) and Zendesk/Freshdesk is advantageous
• Executive / Senior Executive - Grant Accounting & Compliance
• (5-7 Positions)
• Role Overview
• This role supports grant accounting, compliance, and reporting, ensuring adherence to regulatory requirements and coordination with auditors and funding bodies.
• 2+ years in finance/accounting/grant management (fresh graduates considered)
• Knowledge of SAP S/4HANA preferred
• Strong Excel and analytical skills
• Detail-oriented with strong compliance mindset
• ✅ Common Requirements (Both Roles)
• Strong professionalism and communication skills
• Ability to work under tight timelines and KPI-driven environments
• Compliance with data protection and financial regulations
• Adaptability to evolving responsibilities
• 🕒 Working Conditions
• Monday to Friday, 8:30 AM - 5:45 PM
• Initially on-site (hybrid/off-site flexibility based on performance)
• Fast-paced, high-volume and exciting environment
• 💼 Compensation & Benefits
• Competitive salary (commensurate with experience)
• Performance Bonus based on achievement of KPIs and individual performance
• Medical Insurance provided (in line with company policy)
• CPF Contributions for Singapore Citizens and Permanent Residents in accordance with local regulations
• Annual leave, sick leave, and benefits aligned with the Singapore Employment Act
• 📩 How to Apply
• Interested candidates are invited to submit their resume to manish.gidwani@pierianservices.com indicating the role applied for. Only shortlisted candidates will be notified.

Additional Information

Job Openings - Multiple Positions Location: Singapore Employment Type: 1 year contract extendable up to 5 years (in Compliance with Singapore Employment Act) We are expanding our Financial Services, Operations, and Grant Management teams and are hiring for the following roles: 1. Executive / Senior Executive - Accounts Receivable & Customer Operations (6-8 Positions) Role Overview You will support high-volume customer operations and end-to-end Accounts Receivable (AR) processes, ensuring timely billing, collections, and reconciliation while delivering excellent customer service.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at PIERIAN SINGAPORE PTE. LTD.? Share your experience