Financial Crime Enhanced Investigator

Responsibilities

• Investigate complex referrals and make decisions relating to NCA disclosures and customer relationships.
• Manage high-risk and sensitive cases and produce regulator-ready outcomes.
• Work with internal teams and external stakeholders, including law enforcement.
• Identify control gaps and support continuous improvement.
• Provide coaching and SME support to colleagues.
• Support change initiatives and champion continuous improvement.

Requirements

• Essential:
• Strong experience in Financial Crime investigations, AML, transaction monitoring or SAR activity
• Ability to assess complex investigations and make evidence-based decisions
• Strong regulatory understanding and stakeholder management skills
• Excellent communication and analytical skills
• Desirable:
• Experience with NCA disclosures or law enforcement engagement
• Experience coaching colleagues
• ABOUT WORKING FOR US
• Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.
• We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
• We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
• WE ALSO OFFER
• A generous pension contribution of up to 15 %
• An annual performance-related bonus
• S hare schemes including free shares
• Flexible benefits you can adapt to your lifestyle
• 28 days' holiday, plus bank holidays
• A range of wellbeing initiatives and generous parental leave policies
• Ready for a career where you'll learn and thrive? Apply today and find out more!

Benefits

Additional Information

End Date Sunday 28 June 2026 Salary Range £44,901 - £49,890 We support flexible working - click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary Financial Crime Operations' purpose is to continue to keep the bank and our customers safe from the impacts of Economic Crime. This role will sit within Consumer Relationships Financial Crime who has the responsibility to investigate Suspicious Activity Reports (SAR) to determine whether disclosure to National Crime Agency (NCA) is required. The team are also responsible for completing customer relationship reviews, and delivering high-quality intelligence and data led risk management to reduce harm to our communities. The successful applicant will work in a collaborative way, to complete pre-event & consent investigations including the appropriate blocking of customer's accounts. They will liaise with external agencies as well as colleagues and stakeholders across the Group where necessary, protecting customers and the bank from the impacts of Economic Crime. Job Description SALARY: £44,901 - £47,395 pa LOCATION: Birmingham, Chester, Glasgow, Hove, Leeds, Manchester, Newport, Cardiff, Edinburgh, Halifax HOURS: Full-time - 35 hours per week WORKING PATTERN: You'll primarily work remotely in this role, giving you the flexibility to work from home. To support collaboration and connection with your colleagues, you'll need to be based within reasonable travelling distance of one of our hub locations and attend when required for business, team or customer needs. Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today. ABOUT TH ESE OPPORTUNIT IES We have multiple opportunities available for Financial Crime Investigators, ( including both permanent and fixed-term contract/ secondmen ts) . Th ese role s sit within Financial Crime Operations and focus on investigating high-risk and sensitive financial crime activity, including Suspicious Activity Reports (SARs), customer relationship reviews and intelligence-led risk management.

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