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Malaysia: Hiring Consultant - Customer Service

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Sutherland logoSutherland · Kuala Lumpur, Malaysia
Full-timeOn-site23mo ago
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About the role

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. Mandarin/CantoneseSpeaker with basic English communication skills. Good Customer Service skills to help customers Excellent spoken and written communication Strong interpersonal skills including proven rapport-building and sales techniques MUST be willing to work in Malaysia All your information will be kept confidential according to EEO guidelines.


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