Patient Access Manager
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Responsibilities
- Lead and develop a Patient Access team , including Supervisors, Administrative Coordinators, and front-line staff
- Oversee daily operations for patient registration, admissions, and access workflows to ensure efficiency and accuracy
- Coordinate team activities to maintain smooth patient flow and timely processing
- Develop and implement policies and procedures related to patient admissions and billing audit processes
- Evaluate workflows and performance , ensuring efficient patient processing, optimal bed utilization , and compliance with federal and local regulations
- Maintain high standards of service and performance , ensuring consistent quality across all department functions
- Drive continuous improvement efforts in collaboration with senior leadership and system-wide Patient Access teams
- Manage department budget , including monitoring performance and identifying opportunities for improvement
- Provide HR leadership support , including coaching, performance management, and staff development
- Represent Patient Access in meetings, committees, and cross-functional initiatives
Requirements
- 5+ years of experience in a healthcare setting , including 3+ years in a leadership role
- Experience leading Patient Access, Registration, or front-end Revenue Cycle teams
- Strong knowledge of patient admissions, registration workflows, and compliance requirements
- Experience managing team performance, operations, and workflows
- Ability to collaborate effectively across departments and leadership levels
- Strong communication , organization, and leadership skills
- Education
- Bachelor's degree preferred
- Equivalent experience will be considered in lieu of a degree
- Work Environment
- On-site role at LifePoint Community Medical Center - Missoula, MT
- Combination of sitting, standing, and extended computer use
- Fast-paced, collaborative hospital environment
- For this US-based position, the base pay range is $72,275.00 - $99,456.85 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
- This job is eligible to participate in our annual bonus plan at a target of 10.00%
- The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
- If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
- CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
- To learn more, visit: R1RCM.com
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Benefits
Additional Information
Patient Access Manager LifePoint Community Medical Center - Missoula, MT On-site Join a growing hospital team in beautiful Missoula, Montana and play a key role in how patients access care. We're seeking a Patient Access Manager to lead front-end healthcare operations at LifePoint Community Medical Center in Missoula, Montana. This role is responsible for overseeing daily registration and admissions workflows, developing high-performing teams, and ensuring a seamless, efficient, and compliant patient experience. This is an excellent opportunity for a strong operational leader who thrives in a fast-paced hospital environment and is passionate about delivering high-quality service.
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