Head of Engineering & Governance

Responsibilities

• Strategic Direction
• Set the vision and roadmap for data engineering, governance and reporting across THG PLC
• Define how data domains (Customer, Commercial, Operations) should be structured, stored and made available for analytics, data science and AI use cases
• Own the relationship with Ingenuity on platform and data matters - setting requirements, managing dependencies and ensuring PLC needs are reflected in the Ingen roadmap
• Evaluate where THG should use Ingen capability versus external tooling, and ensure every technology choice is documented and commercially justified
• Drive the business towards a single source of truth - reducing data silos, resolving mastering conflicts, and building confidence in our data across the organisation
• Engineering & Data Platform
• Lead the Engineering team in building and maintaining the data pipelines, domain datasets and platform architecture that underpin analytics across Beauty and Nutrition
• Own the evolution of our GCP/BigQuery platform - from how data is ingested and stored, to how it is structured for downstream consumption
• Set engineering standards - version control, testing, error handling, documentation - and ensure they are consistently applied
• Champion the use of AI and automation in data engineering - this is a small team that needs to move fast, and we expect the use of AI-assisted pipeline development and management to be embedded in how we work
• Data Governance
• Lead the Data Governance function from a standing start - we have no established governance framework and this is a greenfield opportunity to build it properly
• Own the framework for how THG manages data quality, metadata, data definitions and lineage across PLC
• Work with Ingenuity to ensure governance standards are consistent across both PLC and Ingen data infrastructure
• Build the culture and processes that make governance a positive enabler rather than a compliance burden
• Reporting & BI
• Own the consistency and quality of all business performance reporting across THG PLC - dashboards, KPI reports, executive-level views
• Ensure that any regularly used report or dashboard is owned, maintained and built to a consistent standard - no more ad hoc reporting that lives outside a managed framework
• Lead the evolution of our Tableau estate and assess when alternative or complementary tooling should be introduced
• Leadership & People
• Lead, develop and retain a high-performing team across three functions - Engineering, Governance and Reporting
• Set clear direction and accounta

Benefits

Additional Information

About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Location: Icon 1, WA15 0AF About Central Functions Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. Why be the Head of Engineering and Governance at THG? THG is building a world-class data function to power one of the UK's largest e-commerce businesses. As Head of Engineering & Governance, you will own the quality, availability and structure of the data that enables every business-facing team across our Beauty and Nutrition divisions. This is not a systems infrastructure role. You are not managing foundational platform plumbing - that sits with our technology partner, Ingenuity. Your remit is the layer above that: how data is structured, governed, made available and used across the business. You will set the direction for how THG gets the most from its data ecosystem, ensuring that analytics teams, data scientists, and business leaders can trust and act on the data they see. You will lead three distinct functions: Engineering (how we build, structure and maintain our data domains), Governance (how we ensure quality, consistency and trust), and Reporting (how we present business performance data consistently across PLC). You will work closely with Ingenuity, who provide the foundational platform and first-layer pipelines, to set requirements and standards that flow through from ingestion to insight. We are at an early stage of this journey. Our data foundations need significant work - we have talented analysts who have been doing engineering work without the structure or tools to do it well, governance that is essentially non-existent, and reporting that has grown organically without consistency. You will shape and deliver the roadmap that fixes this.

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