Operational Support Specialist

Responsibilities

• As an Operational Support Specialist, you'll serve as a key support resource for our operations, installation, sales, and service teams.
• Review sold jobs and verify project details for accuracy and completeness.
• Ensure materials, products, and job information are properly entered into ServiceTitan.
• Audit job records and maintain data integrity across company systems.
• Create and manage purchase orders (POs).
• Coordinate material orders with vendors and suppliers.
• Track order status and communicate updates to internal teams and customers.
• Maintain accurate customer and project records.
• Support scheduling and operational teams by ensuring jobs are properly prepared.
• Identify discrepancies and resolve issues before projects move forward.
• Communicate effectively with customers, technicians, installers, vendors, and internal departments.
• Provide administrative and operational support as needed.

Requirements

• Required Qualifications
• High school diploma or GED.
• Strong attention to detail and accuracy.
• Basic accounting and math skills.
• Strong typing and computer proficiency.
• Proficiency with Microsoft 365 (Excel, Outlook, Word, Teams).
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Positive attitude and strong work ethic.
• Experience using ServiceTitan or similar CRM/service management software.
• Previous experience in operations support, project coordination, administrative support, purchasing, dispatching, or customer service.
• Experience in the home services, construction, installation, or service industry.
• Purchasing, inventory, or materials management experience.
• Highly organized and process-oriented.
• Strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Customer-focused mindset.
• Professional phone and email communication.
• Ability to identify errors and maintain data accuracy.
• Adaptable and comfortable with changing priorities.
• Why Join One Clear Choice?
• At One Clear Choice, we value our team members and invest in their success. You'll be part of a growing company where your contributions directly impact customer satisfaction and operational excellence.
• Benefits Include
• Health, Dental & Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Employer-Paid Life Insurance
• Short-Term & Long-Term Disability Coverage
• HSA & FSA Options
• 401(k) with Company Match
• Employee Discounts
• Referral Bonus Programs
• Career Growth & Development Opportunities
• Ready to Apply?
• If you're organized, customer-focused, and ready to grow your career with a supportive and dynamic team, we'd love to hear from you.
• All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
• *This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
• Pay Range
• $19 - $22 USD

Benefits

Additional Information

One Clear Choice Pay: Starting at $19-$22/hour Location: Commerce City, CO Employment Type: Full-Time Join a Team That Keeps Operations Running Smoothly One Clear Choice is seeking a detail-oriented and organized Operational Support Specialist to support our installation and service operations. This role is critical to ensuring job information is accurate, materials are properly accounted for, purchase orders are created correctly, and projects are prepared for successful completion. If you enjoy working with systems, solving problems, staying organized, and supporting a fast-paced team, this could be the perfect opportunity for you.

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