E-Commerce Marketing Executive

Responsibilities

• E-Commerce & Marketplace Management
• Oversee day-to-day operations across e-commerce marketplaces (Shopee, Lazada, etc.), including product listings, pricing updates, promotions, and campaign submissions.
• Plan and execute marketplace marketing strategies to improve traffic, conversion, and overall sales performance.
• Coordinate with marketplace account managers to maximise exposure during mega campaigns, flash sales, and exclusive deals.
• Manage and maintain online store content across CMS platforms (e.g., Shopify), ensuring accuracy, consistency, and brand alignment.
• Logistics & Order Fulfilment
• Track inbound POs and shipments with internal teams and external partners to ensure on-time stock arrival and unit reconciliation.
• Liaise with third-party logistics (3PL) providers and transport partners to ensure timely and accurate order fulfilment.
• Troubleshoot and resolve issues related to inbound/outbound processes, shipping delays, returns, and cancellations.
• Manage invoice validation, cost checks, and operational tracking to ensure accuracy and transparency.
• Data Analysis & Reporting
• Analyse marketplace performance reports and generate insights to improve growth and customer engagement.
• Monitor product performance, pricing competitiveness, and customer feedback to recommend optimisation strategies.
• Prepare regular performance reports for management, covering sales trends, operational metrics, and campaign effectiveness.

Requirements

• Diploma in E-Commerce, Marketing, Business, or a related field.
• Minimum 2 years of relevant experience in e-commerce operations.
• Hands-on experience managing Shopee, Lazada, or other marketplace platforms is a must.
• Experience working with CMS platforms (e.g., Shopify) is required.
• Prior experience working with 3PLs and managing international shipments is preferred.
• Strong analytical skills with proficiency in e-commerce tools and data interpretation.
• Detail-oriented, organised, and able to manage multiple tasks in a fast-paced environment.
• Good communication and coordination skills.

Additional Information

We are looking for a passionate and detail-oriented E-Commerce Marketing Executive to join our team. This role plays a key part in driving online sales performance across major e-commerce marketplaces and ensuring smooth logistics and fulfilment operations. The ideal candidate will have hands-on experience with platforms like Shopee, Lazada, and Shopify, strong analytical skills, and the ability to manage daily e-commerce operations independently.

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