Diagnostic Scheduler
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Job Description Summary The Diagnostic Scheduler utilizes email, telephone and message requests to schedule patient testing for physician ordered diagnostic tests. S/he receives a message from any location for request for test scheduling and contacts patient to schedule within 24 hrs. Tests will be scheduled within a 48hr period of being ordered pending schedule and equipment availability. S/he notifies the office when patient/test is scheduled and provides patient instructions on the test they will receive over the phone. S/he schedules multiple tests at appropriate times without overlap and checks phone and email messages frequently throughout day. S/he understands STAT priority and schedules these patients first. S/he may assist in other areas as needed. S/he checks in patient notes for insurance changes and updates any personal contact information changes. S/he keeps a log of patients needing tests scheduled and records when complete; typically works alone, with little supervision. All other duties as assigned. How will you make an impact & Requirements Hours and Location: Full Time: Monday - Friday 8am-5pm 1777 Tamiami Trail, Port Charlotte This role/team will be transitioning to fully remote before the end of the year Essential Duties and Responsibilities include the following. Other duties may be assigned. - Contacts patients within 24 hrs. to schedule - Schedules tests within 48 hrs. of ordering - Does not overlap tests during scheduling - Provides patients with proper information regarding test protocol - Schedule STATS first - Updates patient notes with insurance/contact information as needed - Quick notification to offices when test is scheduled Education and/or Experience Associate's degree or equivalent from two-year college or accredited radiologic school; six months to one year related experience and/or training; or equivalent combination of education and experience. Bilingual preferred (English and Spanish)
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