Technical Consultant

Responsibilities

• Work with clients to understand their needs.
• Turning business requirements into technical requirements and documented specifications.
• Presenting solutions to stakeholders (non-technical audiences) and soliciting constructive feedback.
• Train clients in the MRI Toolkit.
• Migrate client database to MRI Cloud.
• Install MRI product to self-hosted client Servers.
• Complete data conversions from source software's to MRI.
• Create reports using both MRI Toolkit and SSRS reporting.
• Learning from, and sharing knowledge and skills with your teammates to improve internal processes and impact.

Requirements

• Client focus and a passion for quality
• Dedicated and conscientious with an attention to detail
• Strong organization, project, and time management skills
• Familiarity with working with databases
• Previous experience with SQL preferred
• Previous experience in programming is a plus
• Professional communication skills with the ability to confidently articulate technical concepts to non-technical people and train others
• Bachelor's degree or equivalent work experience
• Previous experience in customer/client service or consulting is helpful
• We're obsessed with making this the best job you've ever had!
• We want our teams to love working here, so we've created some incredible perks for you to enjoy:
• Have confidence in your health with our offered Medical Aid Scheme.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!
• Further your professional development with our Tuition Reimbursement Schemes
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!
• MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space.
• Amazing growth takes amazing employees. Are you up to the challenge?
• We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply - we'd love to hear from you!
• As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer,

Benefits

Additional Information

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office. Please note that this position will be supporting the North America region and therefore, working NA hours (14:30 - 23:00 SA time) Are you driven to provide consistent, high-quality work? Are you knowledgeable about software and databases? Do you enjoy training customers? Are you comfortable managing multiple projects and deadlines? If you answered "Yes" to any of these questions, you may be our next Technical Consultant! Our Technical Consultants work in a team environment while configuring and customizing our real estate software to clients' needs. You will manage implementation projects and train clients on our software. In the position, you'll learn and use SQL to solve problems.

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