Patient Care Coordinator (Jackson, MS)

About the role

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! Ennoble Care is seeking a full-time Patient Care Coordinator to join our team in an office-based setting in the Jackson, Mississippi area. This role is an integral, in-office member of our clinical care team, working alongside fellow Care Coordinators and collaborating with Ennoble Care providers within a family-practice-style model of care. While not patient-facing, the position plays a critical role in supporting patient-centered care coordination, documentation, and communication, helping ensure continuity of care and timely follow-up across care settings. At Ennoble Care, we foster a positive, respectful culture rooted in teamwork, where individuals are valued and encouraged to do meaningful work while maintaining a healthy work-life balance. We support internal advancement and long-term career growth based on performance, organizational needs, and role availability.

Responsibilities

• Coordinate and manage patient care activities through Ennoble Care's electronic medical record (EMR) system, supporting continuity of care and positive patient outcomes
• Support day-to-day clinical workflows by assisting with referrals, laboratory orders and follow-up, medication refill requests, durable medical equipment (DME) coordination, and other care coordination tasks
• Maintain frequent communication with patients, providers, families, and interdisciplinary teams to address patient needs, resolve barriers to care, and ensure timely follow-up
• Document all patient interactions accurately and communicate changes in condition, concerns, or urgent matters promptly to the appropriate clinical team members
• Demonstrate professionalism, empathy, strong organizational skills, and excellent customer service while effectively managing multiple priorities in a fast-paced environment
• Utilize EMR systems, secure email, Microsoft Office, telephone systems, and other office technology while contributing positively to daily operations and team collaboration

Requirements

• Legally authorized to work in the United States of America
• Minimum of 1 year of experience in a clinical and administrative or care coordination role within a healthcare setting
• Highly preferred: Experience supporting providers, coordinating patient care, and/or working in a medical office/family practice setting
• Comfortable spending a significant portion of the day on the phone communicating with patients/families and care teams
• Demonstrates professionalism, compassion, empathy, and exceptional customer service with a patient-centered approach
• Strong organizational, documentation, and time-management skills with the ability to multitask and manage multiple priorities in a fast-paced environment
• Professional communication skills across phone, email, Microsoft Teams, and in-person interactions
• Proficient in Microsoft Office applications, including Outlook, Word, and Excel, and comfortable learning new technologies and EMR systems
• Ability to adapt positively to change, work collaboratively as part of a team, and continuously learn new skills
• Must be able to work full-time, Monday through Friday, 8:30am to 5:00pm CST, on-site/in-office in Jackson, MS
• No weekends, evenings, nights, or on-call requirements
• Seven (7) company-paid holidays annually
• Must successfully complete a background check and drug screen
• COMPENSATION & BENEFITS
• Starting hourly: $17-$18/hr
• Full-time benefits e

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