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Global Workplace Experience Lead

External
fluidstack logoFluidstack · San Francisco, CA
$140K–$205K/yrFull-timeOn-site2w ago
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About the role

Where people work shapes how people work. You will own the day-to-day experience of your Fluidstack office, everything from how the space looks and functions, to how people feel when they walk in, to the small details that make a workplace feel genuinely cared for. You're the person in the building who makes sure things work and when they don't, you fix them or escalate clearly. People will come to you with everything from a broken monitor to a request for a better lunch option, and you'll treat both with the same thoughtfulness. This role is hands-on and high-ownership. You're not waiting for someone to tell you what needs to happen. You see it, you own it, you solve it.

Responsibilities

  • First 30 Days
  • Complete onboarding and learn Fluidstack's workplace standards, vendor landscape, and office-specific context.
  • Shadow the current setup (or audit from scratch if you're opening a new cadence): space layout, recurring issues, vendor performance, employee sentiment.
  • Build relationships with building management, key vendors, and your local team.
  • Identify 3 quick wins you can deliver in your first month that improve the daily office experience.
  • By 60 Days
  • Own all vendor relationships for your office: cleaning, catering, maintenance, supplies. Hold them to agreed standards.
  • Implement the shared workplace standards, adapted for your location.
  • Run a lightweight feedback loop with employees in your office. Know what's working and what isn't.
  • Manage your office's operational budget with clear tracking and no surprises.
  • By 90 Days
  • Your office runs smoothly and consistently. Employees trust that the space will be well-maintained and well-managed.
  • You are the first point of escalation for workplace issues in your office. Problems are resolved quickly and transparently, or escalated with clear context.
  • You have a clear operating rhythm: weekly vendor check-ins, monthly budget reviews, quarterly planning.
  • You proactively surface issues and proposed solutions rather than waiting for direction.

Requirements

  • A love of details. The things most people don't notice until they break.
  • Kindness and warmth in how you show up for the people in your building every day.
  • A hospitality mindset. You think about experience, not just maintenance.
  • Clarity, approachability, and precision in communication, especially when things go wrong.
  • You have run an office or workspace before and take pride in making it a place people enjoy being.
  • You manage vendors and service providers with care: expectations are set, performance is tracked, and conversations happen early when standards slip.
  • You're organized and self-directed. You don't need a daily task list from a manager to know what needs doing.
  • You welcome non-traditional paths into this work. If you've managed spaces, logistics, or operations in any context (hospitality, events, coworking, retail) that counts.
  • You'll Thrive Here If You
  • Care about details. The small parts, even the parts no one else sees, matter to you.
  • Care about the human. When you set up a space, you're thinking about the person who'll be sitting in it eight hours a day.
  • Enjoy solving problems before anyone notices there was one. You find that satisfying, n

Additional Information

About Fluidstack We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI will be the biggest lever for human choice we've ever built - but only if models are aligned with what humanity actually wants. There are groups building AI who don't share these goals. Whoever deploys frontier compute infrastructure fastest will decide whether AI expands human freedom or shrinks it. We're singularly focused on delivering 10 to 100s of GWs of compute faster than anyone else, rethinking every layer of the stack. We acquire power, design and build data centers, and operate them - with teams spanning hardware and software. Speed and scale are our key differentiators. Come be a part of building civilization-scale infrastructure for AI. We hire people who care deeply about this problem space. If that is you, please apply! About the People Team The People team at Fluidstack exists to support our mission of building the world's best place to do your life's best work. We design and operate the systems, environments, and partnerships that allow talented people to focus on meaningful problems. Our work spans from the infrastructure that keeps the organization running cleanly, to the lifecycle moments that shape employee experience, to the support that helps managers and leaders do their best work. We care deeply about how things happen, not just whether they happen. Why This Role Exists As our offices grow, the day-to-day workplace experience can't depend on ad hoc coordination. This role exists to ensure each Fluidstack office runs smoothly, consistently, and with a high bar for employee experience.


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