Quality Engineer Manager

About the role

As a Quality Engineering Manager at Trebor International, you will be responsible for ensuring that our products and services meet the highest quality standards and customer requirements. You will directly communicate and support the Mission, Vision and Values of IDEX and Trebor International. You will lead a multifaceted engineering and technician team that is responsible for implementing and maintaining a comprehensive quality management system. In addition to leading the Quality team, you will collaborate directly with other senior staff members and functional areas including Operations, Supply Chain, Marketing, Engineering and Technical Support. Success will be to continuously improve the quality, cost, and external brand perception of Trebor's products. ESSENTIAL JOB FUNCTIONS Managing a robust ISO 9001 compliant quality management system in compliance with industry standards and regulations, and developing quality policies and procedures to ensure consistent product quality and customer satisfaction. Managing continuous improvement of the quality management system through audits and reviews to ensure the business is audit ready at all times. Set strategic direction and guide a team of quality engineers and technicians to manage supply chain quality requirements and drive internal quality standards, procedures, and best practices. Manage the customer quality feedback system, using RCCA techniques and use the analysis to actively drive improvement to processes to prevent reoccurrence. Onboard and develop suppliers, conduct external supply chain audits, monitor supplier performance trends, and utilize SCARs to drive resolution to nonconformances. Lead teams to identify process inefficiencies and areas for improvement in product quality and foster a culture of quality awareness and continuous improvement among the workforce. Meet or exceed internal and external customer needs through active participation in policy making, strategic business planning, implementation of plans and direct customer contact. Coach, train and support team members by setting an example of excellence in attitude, teamwork and performance, integrating total quality management and providing positive training and encouragement. Represent management with all stakeholders, including customers and suppliers, and provide timely and quality communication to all stakeholders. Evaluate current business processes to identify areas of improvement and opportunities for advancement. Manage the creation of clear, well-written technical support documentation and internal processes. Lead or participate in special projects and assignments, as directed, at both the corporate and local level. Keep abreast of changing industry standards (SEMI F57, etc.) and oversee compliance work. Identify and hire qualified engineering or technician candidates. PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS Ability to lift and carry up to 40 pounds, movement within an office complex and in the field. Excellent oral, written, and interpersonal skills required. Visual acuity needed for close detail work and computer use. Significant domestic and international travel may be required; travel environments will vary with exposure to industrial environments and geographic region. JOB CONDITIONS Exposure to a general manufacturing environment, which may include noise, dust, chemicals, and varying temperatures. Ability to work in cleanroom manufacturing settings, adhering to strict cleanliness and contamination control protocols. May be required to obtain certification and operate heavy equipment as necessary. Light machining, assembly, and testing of plastics and metal components. Regular work within a standard office environment, requiring the use of computers and other office equipment.

Requirements

• Bachelor's degree in Quality Management or Industrial Engineering is preferred; other technical degrees or equivalent industry experience will be considered based on relevance to the role.
• 5+ years of hands-on engineering experience in quality management systems with a strong knowledge of quality management standards, methodologies, and tools.
• Proven experience as a Senior Quality Engineer, or in a similar quality assurance role, with customer issue resolution expertise.
• Extensive experience with inspection

Benefits

Additional Information

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

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