Patient Estimator Rep - FT - Day - Lawrenceville NJ

Benefits

Additional Information

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates. The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time). Pay Range: $20.50 - $26.64 Scheduled Weekly Hours: 40 Position Overview Provides estimates and out of pocket financial responsibility to uninsured and self-pay patients. As determined, provides contact information to patients for financial assistance. Answers patients and families questions regarding their insurance and responds to any questions related to out of pocket amounts due. MINIMUM REQUIREMENTS Education: High school diploma or equivalent. Experience: One year of previous work experience in a medical office or hospital setting. Experience in customer service role preferred. Other Credentials: Knowledge and Skills: Excellent verbal and written communication skills. Strong organizational skills. Knowledge of medical terminology and diagnostic (ICD-10), procedural (CPT) coding and other related medical terminology. Special Training: Proficient with Microsoft Office Suite including database software. Familiarity with multiple internet search engines. Mental, Behavioral and Emotional Abilities: Usual Work Day: 8 Hours Reporting Relationships Does this position formally supervise employees? No If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager. ESSENTIAL FUNCTIONS Manages calls and emails from website for pricing requests. Determines contracted rate for services using patient's insurance information and doctor's orders. Runs patients' benefits information through Capital Health's eligibility tool to determine out of pocket amounts. Communicates estimate of patients' out of pocket amounts verbally and sends a completed Good Faith Estimate (GFE) to the patient via email or mail. Acts as a liaison between Credit and Collection and the Medicaid/Charity Care vendor to assist patients with signing up for financial assistance. Works with Central Scheduling and the clinics to ensure that all patients receive a Good Faith Estimate (GFE). Performs other duties for the department as needed and assigned. PHYSICAL DEMANDS AND WORK ENVIRONMENT Frequent physical demands include: Occasional physical demands include: Standing , Walking , Twisting , Bending , Reaching forward , Reaching overhead Continuous physical demands include: Sitting , Keyboard use/repetitive motion Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 15 lbs. Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Depth Perception, Accurate Hearing Anticipated Occupational Exposure Risks Include the following: N/A This position is eligible for the following benefits: Medical Plan Prescription drug coverage & In-House Employee Pharmacy Dental Plan Vision Plan Flexible Spending Account (FSA) - Healthcare FSA - Dependent Care FSA Retirement Savings and Investment Plan Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance Supplemental Group Term Life & Accidental Death & Dismemberment Insurance Disability Benefits - Long Term Disability (LTD) Disability Benefits - Short Term Disability (STD) Employee Assistance Program Commuter Transit Commuter Parking Supplemental Life Insurance - Voluntary Life Spouse - Voluntary Life Employee - Voluntary Life Child Voluntary Legal Services Voluntary Accident, Critical Illness and Hospital Indemnity Insurance Voluntary Identity Theft Insurance Voluntary Pet Insurance Paid Time-Off Program The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. The salary applies specifically to the

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at capitalhealth? Share your experience