Program Manager

About the role

About this role: We're looking for a Program Manager to lead the execution and operational management of CarePath's partnerships. This role serves as the connective tissue between Marketing, Product, Engineering, Customer Success, and strategic partners to ensure campaigns launch successfully, perform effectively, and scale over time. You will own the operational planning, launch readiness, governance, reporting, and continuous improvement of our customer journey campaigns. You'll establish the processes, operating rhythms, and performance reporting that enable CarePath to launch increasingly sophisticated partner programs. This is an ideal role for someone who enjoys combining project management, analytics, and cross-functional leadership to deliver measurable growth. About CarePath: CarePath is building the infrastructure that connects veterinary clinics, pet owners, and industry partners through seamless point-of-sale integrations and data-driven engagement. Our platform integrates with 26+ Practice Management Information Systems (PIMS) to help thousands of veterinary clinics deliver better client experiences while enabling partners to drive measurable impact across the pet care ecosystem. We are at an exciting stage of growth-scaling a new product line, expanding clinic adoption, and building the technology and operating model to support the next phase of the business. We are looking for builders who enjoy solving complex problems, collaborating across teams, and creating solutions that directly impact veterinary practices and pet owners. PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client relationships. Our recruiting process is rooted in "Who: The A Method of Hiring" and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives. Please, no external recruiters-candidate profiles submitted from external recruiting agencies will not be considered.

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