Service & Diagnostics Coordinator - Autonomous Vehicle (AV) (all genders)

Responsibilities

• Coordinate and monitor maintenance and diagnostic activities for the autonomous vehicle test fleet.
• Implement service strategies to ensure optimal fleet performance, availability, and reliability.
• Coordinate and oversee diagnostic troubleshooting, preventive maintenance, and repair activities for the autonomous vehicle fleet
• Ensure compliance with applicable local, national, and industry-specific safety and regulatory requirements.
• Collaborate with engineering, operations and software teams to address technical challenges and implement system improvements.
• Manage the inventory of spare parts, tools, and equipment to ensure efficient vehicle servicing.
• Maintain accurate records of service activities, incidents, and fleet performance metrics.
• Perform software and hardware updates for fleet vehicles.
• Coordinate software configuration management for fleet vehicles
• What will help you to fulfill your role
• Bachelor's degree in Automotive Engineering, Mechanical Engineering, Electrical Engineering, or a related field preferred; relevant professional experience may be considered in lieu of a degree.
• Several years of experience in fleet management, vehicle servicing, or a related technical service role.
• Experience with autonomous vehicle technologies, electric vehicles (EVs), or advanced automotive systems is preferred.
• Proficiency in using diagnostic tools, vehicle telematics systems, and predictive maintenance techniques.
• Understanding of software-driven vehicle systems, sensors, and vehicle connectivity technologies.
• Familiarity with safety and regulatory standards related to autonomous and electric vehicles.
• Strong problem-solving skills and the ability to work in a fast-paced, evolving environment.
• Excellent communication and interpersonal skills for effective collaboration across teams and external partners.
• Ability to read and interpret technical documentation, schematics, and service manuals.
• Fluency in Business English and German.
• We welcome applicants from diverse backgrounds - even if you don't meet every requirement. If you're excited about the role and MOIA's mission, we'd love to hear from you!
• Our benefits in a nutshell
• Competitive salary (including bonus)
• Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
• Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
• Budget and monthly expense allowance for home office setup
• Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog !
• Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides
• Subsidized fitness club membership or bike leasing
• Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
• Mental health support, 1:1 sessions with external professionals and mental unload workshops
• 30 vacation days, sabbatical and unpaid leave option
• Relocation support with service provider (visa, administration, etc.)
• Dog-friendly offices
• For student & internship positions, we have an adjusted set of benefits. You can find them here .
• Be who you are!
• In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.
• How we work
• At MOIA, our teams are typically distributed across locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team's rhythm.

Benefits

Additional Information

Join us as a Service & Diagnostics Coordinator - Autonomous Vehicle (AV) (all genders) and support the reliability, safety, and operational readiness of our autonomous vehicle fleet. In this role you will coordinate service and diagnostic activities for our test vehicles and collaborate with technical teams to ensure efficient maintenance processes, high vehicle availability, and compliance with applicable safety and regulatory standards.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at moia? Share your experience