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Senior Business Analyst

External
tebra logoTebra · Heredia, Costa Rica
Full-timeOn-site2mo ago
ComplianceLeadershipLessSnowflakeSQLTableau
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About the role

Tebra is seeking a Senior Product Business Analyst to advance our product analytics program and unlock smarter, faster decision-making across our platform teams. You'll be the connective tissue between data and decision-making by translating complex product usage metrics into clear, actionable insights that shape roadmap strategy, feature adoption, and product innovation. Your Area of Focus Define and evolve Tebra's product performance metrics and reporting infrastructure to ensure visibility into active usage (DAU/MAU) and feature adoption. Serve as a strategic business partner to Product and Engineering leadership by translating usage data into actionable insights that guide roadmap prioritization. Deliver leadership-ready analyses and Tableau dashboards that influence decision-making and measure progress toward product goals. Build and maintain scalable SQL models in Snowflake that power self-service analytics and trusted product reporting. Establish unified reporting standards to create a consistent view of the user journey across Product, Engineering, and Finance. Partner closely with cross-functional analysts in Customer Success, Growth, and Finance to draw insights connecting product usage to business metrics like retention, expansion, and pricing strategies. Build and maintain a comprehensive data dictionary for the product analytics function to ensure data literacy across the organization. Your Professional Qualifications 5+ years of experience in Product Analytics, Business Intelligence, or Data Analytics within a SaaS environment. Consultative leadership aligning and guiding product teams to optimize user flows, feature stickiness, and overall platform health. Expertise in SQL, Snowflake, and Tableau to build automated analytics models that drive self-service insights at scale. Experience handling PHI (Protected Health Information) and navigating the security requirements of highly regulated healthcare data environments. Demonstrated success analyzing financial data, billing metrics, or revenue cycle management (RCM) workflows within a product context. Strong ability to break down ambiguous business problems into structured, solvable components for technical teams. (For Recruiter use only) #LI-SS1 #LI-Hybrid About Tebra Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solution, and marketing - so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout - helping clinicians leave work on time and rediscover their purpose. Learn more at www.tebra.com . Our Values Start with the Customer We get to know our customers - and their patients - and look at the world through their lens. Keep It Simple Healthcare is too complex. We aim to simplify it for everyone. Stay Entrepreneurial We reject the status quo and solve problems with creativity, perseverance, and a bias to action. Better Together We are diverse, humble, and collaborative. We put the team first and win together. Celebrate Success Life is short and joy is underrated. We take time to have fun and celebrate success.

Benefits

Compliance & Privacy DisclosuresNOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the CalifHealth insurance

Additional Information

Tebra only initiates contact with candidates via email from an official Tebra email address (@ tebra.com , @ patientpop.com , or @ kareo.com ) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal - not via social media or text message. We do not conduct interviews via instant messaging.


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