Service Advisor

About the role

As a Service Advisor, you'll be the friendly face and trusted voice for our customers-guiding them through their service journey from start to finish. You'll combine outstanding customer care with commercial awareness, ensuring every customer drives away delighted.

Responsibilities

• Delivering exceptional customer service, every time
• Advising customers on servicing, repairs, and maintenance
• Liaising with workshop technicians to keep things running smoothly
• Building long-lasting customer relationships
• Working towards achievable targets with uncapped potential
• About You
• Previous customer service or automotive experience (preferred, not essential)
• Confident communicator with a professional approach
• Organised, motivated, and results-driven
• A passion for delivering a premium customer experience
• Why Sytner?
• Sytner Group are delighted to provide an industry-leading benefits package.
• We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
• Enhanced Holiday Entitlement - 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work
• At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
• As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please .
• Unsure? Read on...
• We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
• We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Additional Information

Are you passionate about cars and people? Ready to accelerate your career with one of the UK's leading automotive retailer groups? Sytner Select Bristol is on the lookout for a driven, customer-focused Service Advisor to join our high-performing team.

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