Program Manager, Austin Energy Craft and Field Staff Development

Requirements

• Graduation from an accredited high school or equivalent, plus eight (8) years' experience in a field related to the job, two (2) years of which were at lead/supervisory capacity.
• Education may substitute for experience up to two (2) years.
• Licenses and Certifications Required:
• Valid Texas Class C Driver License.
• Experience leading safety initiatives and programs in an electric utility environment.
• Experience managing or leading apprenticeship programs and/or technical training initiatives utilizing Adult Learning Principles.
• Experience presenting complex technical information to various stakeholders and non-technical audiences.
• Ability to quickly and adequately respond to internal and external requests and system events.
• Experience preparing, monitoring, and managing Operations and Maintenance (O&M) and Capitol Improvement Project (CIP) budgets for contracts, technology, personnel, equipment, and material support contracts.
• Experience providing strategic leadership to develop and implement comprehensive programs, processes, and strategies that improve utility grid resiliency.
• Experience partnering with multiple managers/supervisors and field support work units within the electrical utility industry.
• Knowledge of and experience with quality management programs.
• Ability to travel to multiple sites as part of the regular job duties.
• Notes to Candidate:
• This position resides within the Electric System Field Operations (ESFO) Distribution Field Services group. This position will report directly to the Director of Distribution Field Services and manage operations for our AE Craft & Field Staff Development team. Duties will include financi

Benefits

Additional Information

About This Position Graduation from an accredited high school or equivalent, plus eight (8) years' experience in a field related to the job, two (2) years of which were at lead/supervisory capacity. Job Description: Job Profile Name Program Manager, Austin Energy Craft and Field Staff Development Purpose: This position is responsible for managing training programs related to technical skills and assessment and safety and quality assurance for Austin Energy's (AE) Electric Service Delivery and Power Systems Craft and Field personnel. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages the development, administration, and maintenance of comprehensive training programs for the Electric Service Delivery Power Systems Craft and Field training program. Evaluates programs for effectiveness. Develops and implements technical, craft and field safety training for distribution, transmission, substation, and network personnel. Monitors safety and quality assurance to evaluate effectiveness and make improvements to craft and field training. Develops and ensures compliance with craft and field training guidelines, maintains training certification and recertification program and records. Coordinates with AE Safety personnel to maintain compliance with current safety standards and regulations. Develops and delivers presentations and training related to power system safety to craft and field personnel and management as necessary. Develops strategic training, and promotes safety goals and objectives for craft and field personnel. Reports on craft and field training, safety and quality assurance program effectiveness. Develops and monitors training budget for craft and field personnel. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of NEC, NESC, OSHA and Texas Health and Safety codes as they apply to safe work practices for electrical line work. Knowledge of training techniques and practices appropriate for training power system craft and field personnel. Knowledge of industry standards, power system construction principles and practices. Knowledge of ISO 9001 quality standards. Knowledge of supervisory and managerial techniques and principles. Skill in developing and delivering training programs and presentations Skill in oral and written communications. Skill in handling hostile conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to train others. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with City employees and the public.

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