Management Analyst Level 1 (OCS)

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Position Summary: Kenjya-Trusant, LLC (KTG) is seeking a Management Analyst I to provide support services as outlined below to efficiently and effectively support the Department of State (DOS), Bureau of Consular Affairs (CA) Overseas Citizens Services (OCS). Essential Job Functions: Support OCS staff with research analysis as directed. Gather, maintain, and manage information from a variety of Microsoft suite tools (Access, SharePoint, etc.), proprietary systems or other sources for a variety of statistical and financial reports Analyze methodologies for efficient and effective collection of data Provide recommendations for solving problems and ways to create efficiencies and streamline processes Create, format, and maintain documentation for presentation. Assist in gathering information for reporting and analyzing OCS' communications with U.S. Citizens abroad, U.S. Embassies and Consulates, U.S. Congress and the traveling public; Utilize the Department of State guidelines to communicate information through various channels, to include oral presentations, email, SharePoint, web and webinars; and manage information flow through these same tools Perform special projects to include public service initiatives, oversight of OCS web content to include travel.state.gov, Consular Affairs Intranet, CLASSNET, and program planning Summarize and organize public comments on proposed Federal regulations; Assist in drafting regulatory notices and explanatory publications; Assist in preparing regulations and other documents for publication; Prepare 7 FAM draft revisions using Department drafting and style templates and tools; Strategize with management on best practices for OCS' outreach efforts;- Perform special projects to include public service initiatives, oversight of OCS web content to include travel.state.gov, Consular Affairs Intranet, CLASSNET, and program planning; Provide support in all aspects of Crisis Management including: responding to inquiries and requests for services; providing program statistics and reports; and delivery of presentations on Crises. Recommend practical solutions on financial issues; Coordinates with the Government Financial Manager on financial matters; Interpret financial data and reports; Assist with accurately tracking authorizations, transfers and disbursements of program-related funding; Assist with analyzing reports on financial data, including trends on program spending; Provide relationship management, data analysis, process design and full life cycle of project management to support office functions; Create and develop project management tools including project charters and project schedules; Provide website management of Intranet material and manage materials to guide call center of calls for 24/7 call center; Assist with analyzing and preparing reports on statistics; Provide analytical support on Project Management initiatives including: space management, strategic planning, business services and systems; Assist with special projects tasked by OCS management and/or officers; Assist in assuring that all information collection forms and accompanying documents that require Office of Management and Budget (OMB) approval are expedited through the OMB information collection approval process; Assist in the preparation of professional documents such as the Supporting Statement and Legal Authorities which are mandated by OMB that correlate to the content of the form under OMB review; Create dynamic spreadsheets and Access Databases that consists of a list of cases, statistics, data and graphs on a monthly and quarterly basis. Assist in the collect of quantitative and statistical data from the Consular Workload Statistics System (CWSS); Assist in providing updates to resource documents on the Consular Affairs website using web-editing software, coordinating with intra and inter-agency colleagues as required; Assist in drafting and analyzing IT requirements for all OCS systems including: ACS; IPCA modernization; Smart Traveler Enrollment Program (STEP) enhancements; web based ATS and Consular One; Provide paralegal support for OCS staff whose responsibilities are related to numerous legal areas including family law; Develop comprehensive user training materials for the Adoptions Tracking Service (ATS) and Complaint Registry, or other CA or OCS-specific systems, as required, and develop training program for delivery to users; Produce Hague certificates required in immigration and emigration cases: develop training for accredited adoption service providers; Establish and maintain positive relationships with external stakeholders Assist in presentations and outreach to stakeholders, in the company of a direct hire government employee, to expand the understanding of government resources; and follow CA provided guidance on sensitivity and discretion in handling personal/confidential information Provide support for Tier III calls regarding a U.S. citizen th

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