Regional Director of Facilities Operations
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About the role
As the Regional Director of Facilities Operations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including New York City, Pawling (NY), Washington, D.C., and Florida. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence. The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis.
Responsibilities
- In close collaboration with the Vice President of Facilities Operations, you will help shape and implement strategies and operational procedures.
- Where and When You'll Work
- This position is an on-site role and reports to the New York City ASPCA locations.
- Ability and willingness to travel up to 15% annually to other regional sites outside of New York City.
- Flexibility to work nights, weekends, and holidays as needed to support 24/7 facility operations
- Ability to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites
- What You'll Get
- Responsibilities include, but are not limited to:
- Facilities Oversight, Management and Planning (50%)
- Oversee ASPCA's facilities staff and facilities operations in ASPCA locations including but not limited to: New York City, Pawling (NY), Washington, D.C., and Florida.
- Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations.
- Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties.
- Support the development and implementation of standardized operating procedures (SOPs) across all sites.
- Supervise and manage the work order system, including processing, equipment tracking, and asset management.
- Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery.
- Support ongoing needs assessments for repairs and maintenance across all facilities.
- Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution.
- Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery.
- Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs.
- Manage the work order system, including processing, equipment tracking, and asset management.
- Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery.
- Support ongoing needs assessments for repairs and main
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