Senior Executive, Training / Training Manager

Responsibilities

• Training Management
• Leads the training department with clear direction, inspires trainer performance, and drives collective accountability for learner outcomes.
• Builds productive relationships with clients, regulatory bodies, and internal teams; responds professionally to stakeholder needs and expectations
• Uses data and performance metrics to evaluate training effectiveness, identify gaps, and continuously improve programme quality.
• Conduct trainer briefings, "train-the-trainer" sessions, and onboarding for newly assigned trainers.
• Conduct trainer observations to obtain feedback for improvement
• Allocate classrooms and deploy trainers based on intake sizes and subject expertise.
• Financial management, e.g. Submission of training hours to payroll department
• Demonstrates working knowledge of SSG, WSQ, SPF, SCDF, SFA and other frameworks to ensure full compliance in training delivery and documentation.
• Facilities & Assessment Management
• Coordinate with assessors and manage assessment schedules.
• Prepare assessment props, rooms, and learner familiarisation sessions in line with SOPs.
• Ensure proper functioning of equipment (HHMD, Walk‑Through Metal Detectors, X‑ray machines, traffic wands).
• Oversee setup for specialized assessments such as XRay and CSSPB.
• Manage attendance tracking, QR code verification, and assessor processes.
• Provide learner care support for those assessed as Not Yet Competent (NYC), including reassessment arrangements.
• Compile weekly assessment results and attendance records for submission.
• Ensure classrooms & assessment rooms are properly equipped, clean, and conducive for training.
• Post‑Assessment & In‑House Assessments
• Document assessment outcomes and maintain NYC records.
• Safekeep and replenish props, files, and assessment materials.
• Prepare and conduct in‑house assessments including assessment booklets, case studies, and SOA certificates.
• Ensure compliance with SSG reporting and audit requirements.
• Training Materials & Equipment Management
• Maintain and perform regular updates for facilitator and learner guides, worksheets, and presentation slides.
• Conduct class audits to ensure trainers use updated materials.
• Manage training props, files, and specialised equipment (SIMFOX laptops, tablets, handphones).
• Troubleshoot technical issues during lessons and assessments.

Requirements

• Diploma or bachelor's degree in training, education, or related field.
• TAEPP registered. ACTA/ACLP compulsory. DACE/DDDLP will be an advantage.
• Minimum 5 years of experience in training operations, assessment management, or programme compliance.
• Advanced knowledge of Microsoft Office (Excel, Word and PowerPoint)
• Strong leadership and organisational skills with attention to detail.
• Comfortable using LMS & TMS platforms, TPGateway, and learning technology tools to improve training delivery, administration, and reporting.
• Familiarity with POLWEL requirements is an advantage.
• Excellent communication and problem‑solving abilities.
• Why Join Us?
• Play a pivotal role in shaping training excellence and compliance standards.
• Lead operational improvements and support both trainers and learners.
• Be part of a leading training organisation committed to workforce development in Singapore.

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Company Intel

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