Billing Representative II
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Responsibilities
- Communication with the internal and external customers to collect documentation for invoicing, inputting, and processing transactions into billing systems
- Answer customer billing questions and troubleshoot billing issues
- Understand and executive administrative procedures, policies, and practices
- Communicate with people within the organization (answer questions, address and escalate concerns or issues, resolve basic problems, input data etc.)
- Distribute/Track outgoing correspondence to external customers for return compliance and authorization
- Prepare billing information and verify any changes to support accurate and efficient billing process and financial close
- Understand contract implications and implement invoicing in compliance with customers needs
- Specialized functions could include: training, J.B. Hunt systems knowledge, mentor/leader, subject matter expert on external and internal process, and/or driver pay
Requirements
- Work Experience - 1-2 years experience in a administrative, business, finance, accounting/payroll, transportation/logistics role.
- &/OR demonstrated ability of the following skills through education, certifications, or other experiences
- Ability to act professionally.
- Ability to be both flexible and adaptable.
- Ability to communicate effectively in verbal & written settings.
- Ability to pay attention to detail.
- Ability to quickly learn a new software system.
- Ability to prioritize & organize tasks.
- Proficient computer skills.
- Ability to partner effectively with internal stakeholders.
- This position is not eligible for employment-based sponsorship.
Benefits
Additional Information
Job Title: Billing Representative II Department: Finance Country: United States of America State/Province: Pennsylvania City: Bethlehem Full/Part Time: Full time Job Summary: Under close supervision, this position is responsible for providing key support for functional groups, including performance of a wide variety of specialized administrative function involving compiling and arranging amounts owed from invoicing/accessorial charges, processing and coding documents, maintaining records and files, monitoring of detention events, and preparing invoices and record transactions. Owns a specialized function of the invoicing/accessorial process. Job Description:
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