Application Support Engineer
External
Lepton Software · Mumbai, IndiaFull-timeOn-siteToday
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About the role
JOB RESPONSIBILITY -Provide technical support to users on GIS based application at customer premises -Handle all issues assigned by customer/user directly -Evaluate issues, troubleshoot and provide resolution -Ensure that all the operational processes and SLA are strictly followed -Co-ordinate with L2 & L3 support team members to get the status of issues that have been transferred -Provide application support during outage/degrade or any enhancements. -Ensure that the data feeds required by the...
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