System Administrator

Responsibilities

• Configure, maintain and enhance enterprise applications and digital platforms to meet business and strategic needs.
• Provide technical expertise to support system performance, integration and optimisation.
• Manage application configuration, security, user access and compliance requirements.
• Lead and support system upgrades, releases, testing and change management activities.
• Develop and execute test plans for system enhancements and implementations.
• Troubleshoot incidents and provide timely resolution of application and platform issues.
• Collaborate with internal teams, vendors and managed service providers to maintain system performance.
• Develop and maintain system documentation, procedures and standards.
• Support system integration and alignment with enterprise architecture.
• Identify opportunities for process improvement and increased system capability.
• Support disaster recovery, backup processes and business continuity planning.
• Monitor technology trends and provide informed technical recommendations.
• Manage incidents, service requests and priorities in collaboration with stakeholders.
• Participate in on‑call support as required.

Requirements

• Minimum 5+ years' experience in a System Administrator or similar role.
• Tertiary qualification in Information Technology or a related discipline.
• Strong experience supporting enterprise applications, systems and data environments.
• Demonstrated ability to troubleshoot complex technical issues and deliver practical solutions.
• Experience with technologies such as Azure, SQL, APIs, SaaS platforms, XML, ServiceNow, Atlassian and Microsoft 365.
• Strong analytical, problem‑solving and communication skills.
• Ability to work independently while also collaborating effectively with cross‑functional teams.
• A proactive mindset with a focus on continuous improvement and customer outcomes.
• Experience with project delivery or change initiatives (desirable).
• Why you will love it here:
• Working with us means stepping into a role that's as broad as it is meaningful. You will gain exposure to:
• A large, purpose‑driven organisation supporting diverse services across healthcare and community sectors.
• A broad range of enterprise systems and digital platforms.
• Opportunities to contribute to system uplift, optimisation and innovation.
• And the perks? We've got plenty:
• Flexible work arrangements to support work-life balance.
• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. To learn more about this benefit watch the video via the following link: Salary Packaging Explained .
• A recognition and rewards platform , providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.
• Career development opportunities to challenge yourself, grow and make a meaningful difference.
• 12 weeks paid parental leave and 2 weeks paid partner leave , available after 6 months service, in addition to the government scheme.
• Diversity and inclusive leave , offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events.
• We're committed to creating safe, inclusive, and welcoming environments for all-especially children, young people, and the elderly. Our services are built on trust, care, and a deep sense of responsibility.
• Ready to bring your whole self to work and make a real difference? Apply now and join a team where your work truly matters.
• What makes a difference for you?
• Flexible work arrangements to support work-life balance
• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up

Benefits

Additional Information

Make a meaningful difference with us: We want people who are great as individuals, and even better in a team. We're on the lookout for a skilled System Administrator to support and uplift our enterprise applications and digital platforms. In this hands‑on technical role, you'll play a key part in ensuring our systems are secure, optimised and performing reliably - supporting teams across health, aged care and community services. You'll work across both operational support and project delivery, collaborating with stakeholders, vendors and platform teams to enhance system capability and deliver continuous improvement across our digital environment.

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