Skip to main content
Back to jobs

Customer Activation Manager

External
iberdrola logoIberdrola · Glasgow, UK
Full-timeHybrid4d ago
CompliancePayroll
Cover LetterConnect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role

Requirements

  • You'll also demonstrate:
  • Experience planning and delivering activations, campaigns or product launches
  • Strong understanding of customer journeys and how to optimise them
  • Ability to manage budgets and evaluate return on investment
  • Confidence working cross-functionally and building relationships across teams
  • Strong communication and influencing skills, with the ability to engage stakeholders at different levels
  • Experience reviewing performance metrics and translating them into actionable improvements
  • You'll be proactive, adaptable, and motivated to test, learn and continuously improve how we deliver for our customers.
  • Minimum Criteria
  • Prior commercial or sales experience
  • Understanding of the ScottishPower business and our channels across service, sales, digital and e-commerce.
  • Experience in measuring and tracking performance and conducting measurement and evaluation of activation.

Benefits

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that.That's why our benefits include:36 days annual leaveHoliday Purchase - perfect your work/life balance with extra annual leaveShare SchemesPayroll Giving and Charity Matched FundingTechnology VouchersElectric Vehicle SchemesCycle to Work scheme and Public Transport Season Ticket LoansHealthcare options including Dental Insurance, Private Medical Insurance and Health Cash PlanLife Assurance (4x salary)Financial wellbeing support and retail discountsWhy ScottishPowerScottishPower is part of the Iberdrola Group, a global leader in renewable energy. We are committed to generating 100% of our energy from renewable sources and are investing heavily to build the infrastructure needed for a cleaner, greener future.With a strong focus on inclusion, diversity and development, we offer real career opportunities in a business that is powering the journey to Net Zero. Wherever you come from, you'll find a place to belong here.We're committed to supporting candidates with disabilities, long-term conditions, or additional needs throughout the recruitment process. If you require support, please contact careers@scottishpower.comMobilityPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.I MPORTANTAdvert will close at 23:59 GMT the day before Job Posting End Date belowJune-26-2026Health insuranceDental insuranceFlexible schedulePerformance bonus

Additional Information

Job title: Customer Activation Manager Location: HQ, Glasgow (Hybrid) Salary: From £47,200 per annum, up to 10% bonus, private medical insurance & other excellent benefits Closing date: 26.06.2026 Help us create a better future, quicker At ScottishPower, our Customer Business supports millions of households and businesses across the UK with energy solutions that are fair, flexible and forward-thinking. As part of our Smart Solutions team, you'll play a key role in helping customers take control of their energy usage while contributing to our Net Zero ambitions. As a Customer Activation Manager, you'll lead the activation of key sales channels, driving growth across a diverse portfolio of smart energy products. This is an exciting opportunity to shape how we engage customers, improve their experience, and deliver meaningful commercial impact in a fast-evolving market.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at iberdrola? Share your experience

Interested in this role?

Apply on the company's website.

Cover LetterConnect