Estimator/Auditor II (Manheim New England)
External
Cox Automotive · North Dighton, MAFull-timeRemoteToday
AuditingSAFe
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Benefits
Job DescriptionPRIMARY DUTIES/KEY RESPONSIBILITESClearly and accurately create vehicle repair estimates based on damages, paint, color match, and blending proceduresAble to utilize estimating tool to provide accurate estimatesDocument damages in estimating tool to provide visibility to the clientProficient in all Market Center client account standardsAdheres to all company safety standards and reports any unsafe conditions through appropriate channels.Responsible for auditing and training other estimatorsPerform other duties as assigned by management.REQUIRED EXPERIENCE & SPECIALIZED KNOWLEDGE AND SKILLSMinimum 5+ years auto experience including service, estimations, insurance adjuster and/or appraiser experienceFluent knowledge in estimating software including, but not limited to Audatex, CCCOne, Mitchell and/or Xtime including associated procedure pagesFluent in examination of damaged vehicles to determine extent of structural, body, mechanical and/or interior damageUnderstand vehicle materials including, but not limited to magnesium, aluminum, UHSS, HSS - Understands repairability of panels including PDR, body repairs, body lines, and panels that require rivets and adhesive bondingFluent in determining feasibility of repair versus replacement of parts - Proficient in taking photos to support estimate items for quicker processingExperience with vehicles and parts that require recalibrations and functionality resetsFluent and ability to follow DRP, IRP, COD insurance collision programs and/or required shop SOP agreements accordingly including ratesAbility to train/mentor junior estimatics inspectors for future progression in the training programDemonstrated knowledge of paint products including primers, PPG, Dupont, BASF, Sikkens including paint procedures, color match, and prep.Knowledge of all R&I items for repairs, refinish procedures including adjacent panels and glassKnowledge of frame types and damages including buckles, kinks, bends, sag, sway, and crush zonesUnderstanding of inertia damages to adjacent panelsExcellent verbal and written communication skills regarding customer repairs and supplement items to ensure customer satisfactionFluent in all quality control checks for repair completion per SOP and client guidelinesOE, ASE, & I-Car certifications requiredKnowledge of general mechanical repairs including understanding of alignment concerns with caster, camber, and toeFluent in types of wheels and repairability including chrome, chrome clad, machine finish, steel, and painted wheelsFluent in previous repairs including hidden damage, cracked bonding, filler, welds, caulking, clamp marks, pull areas, paint, inner panel color match and scratches versus paint cracksAbility to understand and apply instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situationsCommunicate effectively with vendors, clients, and team members. Ensure timely completion of estimatesHigh School Diploma or equivalent preferred.Valid driver's license and safe driving record required.Ability to drive vehicles with standard and automatic transmission.Ability to work in a fast-paced environment.Effective verbal communication and customer service skills.Technical abilitiesAbility to work independentlyAbility to lift and carry up to 25 pounds (e.g. tools, equipment).Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.Regular exposure to weather conditions, fumes, and noise.YDGCOXDrug TestingTo be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under tVision insuranceRemote work optionsFlexible schedule
Additional Information
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Estimator/Auditor II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day
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