Sales Development Representative

About the role

We're hiring a Sales Development Representative (SDR) to help drive Ernest's growth by creating new opportunities with potential construction and software clients. As the first point of contact for many prospects, you'll play an important role in introducing Ernest, generating early interest, and supporting the development of a strong sales pipeline. This role is ideal for someone who thrives in a fast-paced environment, enjoys connecting with new people, and wants to contribute to building a scalable outbound sales function as the company continues to expand.

Responsibilities

• Conduct high-volume outbound outreach, including 50-60 cold calls per day, plus email, SMS, and LinkedIn messaging.
• Introduce Ernest's construction and software offerings to prospective clients across franchise, retail, QSR, and commercial markets.
• Identify and engage general contractors, property owners, franchise operators, and other potential partners.
• Execute top-of-funnel calls to generate interest, qualify basic fit, and route engaged prospects to the sales team.
• Build and maintain targeted prospect lists aligned with Ernest's ideal customer profile.
• Research companies, markets, and decision-makers to uncover new opportunities.
• Use Ernest's platform to track outreach, document conversations, and manage lead status.
• Follow up consistently with warm leads to convert them into scheduled meetings.
• Track metrics and contribute to refining outreach strategies, scripts, and processes.
• Collaborate with the sales team to ensure smooth handoff and alignment on pipeline priorities.

Requirements

• 1-2 years of experience in outbound sales, prospecting, or top-of-funnel lead generation (construction or B2B experience is a plus).
• Comfort with high-volume outreach, including cold calling and multi-channel communication.
• Strong spoken English is required, including the ability to communicate clearly, confidently, and professionally in real time. This role involves daily outbound calls and live conversations with U.S.-based prospects.
• Ability to research companies, identify decision-makers, and understand basic construction or commercial project contexts.
• Strong organizational and time-management abilities to track outreach, follow-ups, and pipeline activity.
• Self-motivated, goal-oriented, and comfortable working in a fast-paced, high-growth environment.
• Who We Are at Ernest
• At Ernest, no two days will ever be the same and you'll have the opportunity to help solve big problems, with a refreshing balance of team support and ownership of your work. You'll get to be part of our growth as we expand across the United States and into additional service offerings.
• The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

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